Cisco ERT Gold Protection Package for DP60-10 - 1 Year Subscription
Ensure continuous operation and access to the latest features for your Cisco DP60-10 with a 1-year Gold Protection subscription package.
- Extended Support: Access to Cisco TAC for critical issue resolution, minimizing downtime.
- Software Updates: Entitlement to software upgrades and patches, keeping your platform secure and performant.
- Advanced Services: Coverage for advanced features and services, unlocking full platform capabilities.
- Compliance Assurance: Maintain regulatory compliance and operational integrity with up-to-date software and support.
Product Overview
Product Overview
This Cisco Gold Protection Package provides a 1-year subscription for the DP60-10 platform, encompassing essential support, software access, and advanced service entitlements. It ensures your critical infrastructure remains operational, secure, and up-to-date with the latest Cisco innovations.
Designed for businesses that rely on their IT infrastructure for daily operations, this subscription is ideal for IT Managers and IT Professionals seeking to maintain high availability and performance. It integrates directly with your existing Cisco DP60-10 deployment, providing a critical layer of operational assurance.
- 24x7x4 Advanced Technical Support: Direct access to Cisco's Technical Assistance Center (TAC) for rapid issue resolution.
- Software Subscription Entitlement: Access to all software updates, upgrades, and new feature releases for the licensed platform.
- Advanced Service Entitlements: Unlocks specific advanced service capabilities and features associated with the Gold tier.
- Hardware and Software Support: Covers both hardware and software components of the DP60-10 platform.
- Proactive Monitoring and Alerts: Potential for enhanced diagnostics and proactive issue identification through advanced support channels.
This 1-year Gold Protection subscription is the optimal choice for SMB and mid-market teams needing guaranteed uptime and access to the full capabilities of their Cisco DP60-10.
What This Enables
Access to Critical Technical Support
Access to Cisco's Technical Assistance Center (TAC) ensures rapid resolution of critical issues. This minimizes operational disruptions and maintains business productivity.
24x7 operations, high-availability environments, business-critical applications
Entitlement to Software Updates and Upgrades
Entitlement to all software updates, patches, and feature releases keeps your DP60-10 secure and performing optimally. This ensures you benefit from the latest Cisco innovations and security enhancements.
Environments requiring regular security patching, teams adopting new features, long-term platform deployments
Protection Against Performance Degradation
Protection against performance degradation is provided through ongoing support and access to optimized software versions. This ensures your platform consistently meets business demands.
Performance-sensitive workloads, growing data volumes, resource-intensive operations
Key Features
Cisco TAC Access
Receive expert technical assistance for rapid issue resolution, minimizing costly downtime.
Software Updates and Upgrades
Stay current with the latest features, security patches, and performance enhancements for your platform.
Advanced Feature Entitlements
Unlock the full suite of advanced capabilities designed to optimize your network operations.
Advanced Service Entitlements
Gain access to specialized services that enhance platform functionality and management.
1-Year Subscription Term
Provides predictable costs and continuous access to support and software for a defined period.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to meet strict regulatory compliance and protect sensitive data, making continuous support and up-to-date software critical.
Healthcare & Life Sciences
Healthcare providers depend on uninterrupted access to patient data and systems, necessitating advanced support and software to maintain HIPAA compliance and operational continuity.
Manufacturing & Industrial
Industrial operations rely on stable and secure network infrastructure for production lines and logistics, where downtime can lead to significant financial losses and safety risks.
Government & Public Sector
Government agencies must maintain secure and reliable IT systems to deliver essential services, often facing stringent security mandates and the need for long-term support and software lifecycle management.
Frequently Asked Questions
What is the Cisco ERT Gold Protection Package?
The ERT Gold Protection Package is a subscription service from Cisco that provides enhanced support, software updates, and access to advanced features for specific Cisco hardware platforms like the DP60-10.
What does 'SUS, EAAF, EAU' mean in this package?
SUS stands for Software Subscription, EAAF for Enhanced Feature Access Agreement, and EAU for Enhanced Service Agreement. Together, they represent a comprehensive support and feature entitlement package.
Who is this subscription intended for?
This subscription is for businesses that use Cisco DP60-10 platforms for their own IT operations and require continuous support, up-to-date software, and access to advanced features to ensure reliability and performance.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.