Cisco ERT Gold Protection Package for DP60-10
This 3-year Cisco Gold Protection Package ensures uninterrupted operation and access to critical software updates and advanced support for your DP60-10 platform.
- Extended Software Access: Coverage for software updates, patches, and new feature releases to keep your platform current.
- Advanced Technical Support: Entitlement to expert technical assistance for rapid issue resolution and operational continuity.
- Proactive Protection: Safeguard against potential disruptions with access to critical security advisories and bug fixes.
- Compliance Assurance: Maintain regulatory adherence and operational integrity through consistent software maintenance.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package provides a 3-year subscription for the DP60-10 platform, encompassing essential software entitlements, advanced support, and proactive maintenance.
This package is designed for businesses that rely on their IT infrastructure for daily operations, offering peace of mind and ensuring their systems remain secure, compliant, and performant.
- Continuous Software Updates: Access to the latest software releases, patches, and security fixes.
- Expert Technical Assistance: 24x7 access to Cisco TAC for critical issue resolution.
- Hardware Replacement: Expedited replacement of defective hardware components.
- Proactive Threat Mitigation: Timely alerts and updates for security vulnerabilities.
- Operational Stability: Ensures your network infrastructure runs reliably and efficiently.
This 3-year Gold Protection Package is the ideal solution for SMB and mid-market organizations seeking to maintain the performance and security of their Cisco DP60-10.
What This Enables
Continuous Software Updates and Access
Enable teams to maintain their Cisco DP60-10 platform with the latest software releases and feature enhancements. Streamline operations by ensuring access to critical patches that address performance issues and security vulnerabilities.
on-premises deployments, hybrid cloud environments, business-critical applications, network infrastructure
Expedited Technical Support and Issue Resolution
Provide IT professionals with rapid access to expert Cisco technical support for critical issues. Automate the process of resolving complex problems, minimizing downtime and impact on business productivity.
high-availability environments, mission-critical systems, IT operations management, business continuity planning
Proactive Security and Compliance Assurance
Protect against emerging threats by receiving timely security advisories and software updates. Streamline compliance efforts by ensuring your platform adheres to the latest security standards and regulatory requirements.
regulated industries, data-sensitive operations, secure network architectures, IT governance frameworks
Key Features
Software Subscription (SUS)
Gain access to all software updates, upgrades, and new features released for the DP60-10 platform during the subscription term.
Enhanced Access and E-Delivery (EAAF)
Receive entitlement to advanced support resources and electronic delivery of software and documentation.
Enhanced Access and Usage (EAU)
Benefit from extended access to support services and usage rights for the licensed software.
3-Year Term
Secure predictable costs and continuous coverage for your critical Cisco platform over a three-year period.
Cisco Technical Assistance Center (TAC) Access
Receive expert 24x7 support for troubleshooting and issue resolution, minimizing business disruption.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to protect sensitive data and maintain regulatory compliance, making continuous software updates and expert support critical.
Healthcare & Life Sciences
Healthcare organizations must adhere to strict data privacy regulations like HIPAA and ensure uninterrupted access to patient information systems, necessitating reliable and secure IT infrastructure.
Manufacturing & Industrial
Industrial operations depend on stable and secure network systems for production control and data management, where downtime can lead to significant financial losses.
Government & Public Sector
Government agencies need to ensure the security and integrity of their systems to protect public data and maintain essential services, often facing stringent compliance and operational requirements.
Frequently Asked Questions
What is the Cisco ERT Gold Protection Package?
The Cisco ERT Gold Protection Package is a subscription service that provides software updates, advanced technical support, and proactive maintenance for your Cisco DP60-10 platform over a specified term, in this case, three years.
What does 'SUS, EAAF, EAU' mean in this package?
SUS stands for Software Subscription, granting access to software updates. EAAF (Enhanced Access and E-Delivery) and EAU (Enhanced Access and Usage) refer to entitlements for advanced support resources and electronic delivery of software and documentation.
Why is this package important for my business?
This package ensures your Cisco DP60-10 remains secure, compliant, and operational by providing timely software updates and expert technical support, thereby reducing the risk of downtime and performance issues.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.