Cisco ERT Gold Protection Package for DP60-40 OPS
Cisco ERT Gold Protection Package for DP60-40 OPS provides essential support and advanced feature entitlements for your Cisco platform, ensuring continuous operation and compliance.
- Coverage: Access to Cisco's expert technical support for timely issue resolution.
- Entitlement: Unlock advanced features and capabilities for enhanced platform performance.
- Continuity: Protection against operational disruptions with guaranteed service levels.
- Compliance: Maintain regulatory adherence and security posture with up-to-date software and support.
Product Overview
Product Overview
This Cisco ERT Gold Protection Package is a subscription-based software license that extends the capabilities and support for your Cisco DP60-40 OPS platform. It includes essential services such as software updates, advanced feature access, and expert technical support, ensuring your IT infrastructure remains current, secure, and fully operational.
Designed for businesses that rely on Cisco technology for their core operations, this package is ideal for IT Managers and IT Professionals in SMB and mid-market companies. It integrates directly with your existing Cisco DP60-40 OPS deployment, providing a critical layer of service and feature enablement that supports business continuity and operational efficiency.
- Subscription Term: Provides continuous access to software updates and support for the duration of the subscription.
- Advanced Features: Unlocks specific software capabilities and enhancements for the DP60-40 OPS platform.
- Technical Support: Grants access to Cisco's expert technical assistance for troubleshooting and issue resolution.
- Software Updates: Ensures your platform benefits from the latest security patches and feature releases.
- Operational Assurance: Minimizes downtime risk and maintains optimal performance of your Cisco infrastructure.
This Cisco Gold Protection Package is the right choice for SMB and mid-market teams seeking to ensure the reliability, security, and full feature utilization of their Cisco DP60-40 OPS platform.
What This Enables
Access to Expert Technical Support
Access to Cisco's specialized technical support team ensures rapid resolution of complex issues. This minimizes operational disruptions and maintains business continuity.
on-premises deployments, critical infrastructure, IT operations management, business continuity planning
Entitlement to Software Updates and Upgrades
Entitlement to receive the latest software updates and feature releases keeps your platform secure and functional. This ensures you benefit from ongoing product enhancements and security patches.
software-defined infrastructure, network operations, security posture management, technology lifecycle management
Protection Against Operational Downtime
Protection against unexpected hardware or software failures is provided through advanced replacement and support services. This guarantees minimal interruption to your business-critical applications.
high-availability environments, mission-critical systems, IT service delivery, risk mitigation
Key Features
Software Updates and Patches
Maintain a secure and up-to-date platform by receiving the latest software releases and critical security patches.
Advanced Technical Support
Gain access to Cisco's expert support engineers for prompt and effective troubleshooting of any platform issues.
Feature Entitlements
Unlock additional software capabilities and advanced functionalities to enhance platform performance and utility.
Subscription-based Service
Ensure continuous coverage and access to resources through a predictable billing cycle.
Platform Specific Coverage
Tailored support and licensing specifically designed for the Cisco DP60-40 OPS platform.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to protect sensitive data and comply with strict regulations like PCI DSS and SOX, making continuous support and up-to-date software critical.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA regulations for patient data privacy and maintain uninterrupted service for critical systems, necessitating reliable IT infrastructure and support.
Manufacturing & Industrial
Industrial operations depend on consistent network performance and uptime for production lines and supply chain management, where any downtime can lead to significant financial losses.
Government & Public Sector
Government agencies often operate under stringent security mandates and require reliable, well-supported technology to deliver essential public services efficiently and securely.
Frequently Asked Questions
What is Cisco ERT Gold Protection?
Cisco ERT Gold Protection is a subscription service that provides advanced technical support, software updates, and feature entitlements for specific Cisco hardware and software platforms. It is designed to ensure continuous operation, security, and optimal performance.
What does 'SUS, EAAF, EAU' mean in the package name?
These acronyms typically refer to specific components of Cisco's support and licensing offerings. SUS often stands for Software Update Service, EAAF for Enhanced Advanced Feature Access, and EAU for Enhanced Advanced Entitlement or similar, indicating a comprehensive support and feature package.
How long is the license term?
This is a subscription-based license, meaning it is valid for a defined period, typically one or more years, as specified at the time of purchase. Renewal is required to maintain coverage.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.