Cisco ERT Gold Protection Package Subscription
This Cisco Gold Protection package provides essential software subscription services, including support, entitlement, and access, for your DP20-12 platform over its term.
- Extended Software Support: Access to critical software updates and patches to maintain system integrity and performance.
- Entitlement Assurance: Guarantees you have the rights to use the latest software versions and features.
- Continuous Operation: Minimizes downtime risk through proactive maintenance and timely issue resolution.
- Compliance Readiness: Helps meet regulatory and operational requirements by ensuring your software is current and supported.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a subscription service designed to ensure your DP20-12 platform remains secure, compliant, and fully functional. It bundles essential software support, entitlement, and access services, providing peace of mind and operational continuity for your critical IT infrastructure.
This package is ideal for IT Managers and Business Owners in small to mid-market organizations who rely on Cisco hardware and software for their daily operations. It integrates directly into your existing network environment, providing a layer of ongoing protection and feature enablement without requiring extensive in-house resources.
- Software Updates & Patches: Receive timely updates to enhance security and performance.
- Feature Entitlement: Ensure access to the latest software features and capabilities.
- Technical Support Access: Gain entitlement to Cisco's expert support for issue resolution.
- Subscription Billing: Predictable costs with a clear subscription term for easier budgeting.
- Platform Specific: Tailored protection for the Cisco DP20-12 platform.
This Cisco Gold Protection subscription is the smart choice for businesses seeking reliable, supported Cisco software without the overhead of enterprise-level management.
What This Enables
Access to Critical Software Updates
Enable teams to maintain system integrity and security by receiving timely software patches and updates. This ensures your DP20-12 platform is protected against emerging threats and performance issues.
network infrastructure, server environments, business operations continuity, IT asset management
Guaranteed Feature Entitlement
Streamline operations by ensuring your organization is entitled to use the latest software features and functionalities. This allows your team to benefit from platform enhancements without licensing concerns.
application delivery, service provisioning, operational efficiency, technology adoption
Proactive Support for Uptime
Automate the process of securing expert technical assistance for your DP20-12 platform. This coverage minimizes potential downtime by providing access to Cisco's support resources when issues arise.
business continuity planning, IT service management, critical system monitoring, risk mitigation
Key Features
Software Support (SUS)
Provides access to software updates, patches, and bug fixes to maintain system stability and security.
Entitlement for Access (EAAF)
Guarantees your right to access the latest software versions and features available for the DP20-12 platform.
Entitlement for Usage (EAU)
Confirms your legal right to use the software covered under the subscription term.
Subscription Billing
Offers predictable operational expenses with a clear billing cycle for easier financial planning.
Cisco Vendor Support
Provides access to Cisco's technical expertise for troubleshooting and issue resolution.
Industry Applications
Finance & Insurance
This sector requires high availability and robust security for transaction processing and sensitive data, making continuous software support and compliance critical.
Healthcare & Life Sciences
Ensuring patient data privacy and system uptime is paramount, necessitating reliable software support and adherence to strict regulatory standards like HIPAA.
Manufacturing & Industrial
Operational continuity is key in manufacturing; this subscription helps prevent disruptions by ensuring critical IT infrastructure software remains secure and functional.
Legal & Professional Services
Protecting confidential client information and maintaining operational efficiency are vital, requiring secure and up-to-date IT systems.
Frequently Asked Questions
What is the term of this subscription?
The term is typically one year, as indicated by 'SMS-1' in the product code, but can vary. Please refer to your purchase agreement for the exact duration.
What hardware does this license apply to?
This license is specifically for the Cisco DP20-12 platform, ensuring its software components are supported and up to date.
What happens when the subscription expires?
Upon expiration, you may lose access to software updates, new features, and technical support. Renewal is recommended to maintain full functionality and security.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.