Cisco ERT Gold Protection Package Subscription
This Cisco ERT Gold Protection Package subscription provides essential support and entitlement for your DP6-02 SSLSMS1K platform, ensuring uninterrupted service and access to critical updates.
- Extended Protection: Coverage for your Cisco DP6-02 SSLSMS1K platform, including software updates and technical assistance.
- Compliance Assurance: Maintain regulatory compliance and security posture with access to the latest software releases and patches.
- Operational Continuity: Minimize downtime risk with guaranteed access to expert support and timely issue resolution.
- Feature Entitlement: Unlock full platform capabilities and receive entitlements for new features and enhancements throughout the subscription term.
Product Overview
Product Overview
The Cisco ERT Gold Protection Package is a subscription service designed to provide ongoing support, software updates, and feature entitlements for your Cisco DP6-02 SSLSMS1K platform. This package ensures your infrastructure remains secure, compliant, and operating at peak performance by granting access to Cisco's expert technical resources and the latest software innovations.
This subscription is ideal for businesses that rely on their IT infrastructure for daily operations and require a high level of assurance for their Cisco investments. It fits into environments where maintaining up-to-date software, ensuring system stability, and having access to prompt technical support are critical for business continuity and productivity.
- Continuous Software Updates: Receive regular software updates, patches, and bug fixes to enhance security and performance.
- Expert Technical Support: Access to Cisco's skilled support engineers for troubleshooting and issue resolution.
- Feature Entitlements: Gain access to new features and functionalities released for the supported platform.
- Extended Platform Lifespan: Proactively manage your hardware and software lifecycle with ongoing support.
- Subscription-Based Value: Predictable costs and continuous access to essential services without large upfront capital expenditures.
This Cisco subscription offers SMB and mid-market teams the assurance of enterprise-grade support and continuous platform improvement without the associated overhead.
What This Enables
Continuous Software Updates and Patches
Enable teams to maintain a secure and stable operating environment by providing access to the latest software updates, security patches, and bug fixes. Streamline the process of keeping the Cisco DP6-02 SSLSMS1K platform current with vendor-provided enhancements.
on-premises deployments, hybrid cloud environments, business-critical applications, network infrastructure management
Expert Technical Support and Troubleshooting
Automate issue resolution by providing direct access to Cisco's expert support engineers for prompt troubleshooting and technical assistance. Protect against unexpected disruptions by ensuring rapid response to critical incidents.
high-availability environments, IT operations teams, remote site support, business continuity planning
Access to New Features and Enhancements
Empower teams to adopt new functionalities and improve operational efficiency by granting entitlements to new software features and upgrades. Stay ahead of evolving business needs with access to the latest platform capabilities.
technology refresh cycles, performance optimization initiatives, evolving business requirements, strategic IT planning
Key Features
Software Support (SUS)
Ensures your software is up-to-date with patches and fixes, reducing vulnerabilities and improving stability.
Software Application Enhancement (EAAF)
Provides access to enhancements that improve the functionality and performance of your Cisco applications.
Software Application Upgrade (EAU)
Grants entitlement to major software upgrades, allowing you to benefit from new features and technologies.
Subscription Term
Offers predictable budgeting and continuous access to support and updates over a defined period.
Cisco Technical Assistance
Provides access to skilled Cisco engineers for timely resolution of technical issues, minimizing downtime.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to protect sensitive data and comply with strict regulations like PCI DSS and SOX, making continuous software updates and expert support critical.
Healthcare & Life Sciences
Healthcare organizations must maintain HIPAA compliance and ensure patient data privacy, necessitating secure, up-to-date systems and reliable access to support for critical healthcare IT infrastructure.
Manufacturing & Industrial
Industrial environments often rely on stable and secure network infrastructure for operational technology (OT) and IT convergence, where minimizing downtime and ensuring system integrity is paramount for production continuity.
Government & Public Sector
Government agencies need to ensure the security and reliability of their IT systems to protect sensitive citizen data and maintain public services, often adhering to specific security mandates and requiring long-term support.
Frequently Asked Questions
What is Cisco ERT Gold Protection?
Cisco ERT Gold Protection is a subscription service that provides extended support, software updates, and feature entitlements for Cisco products. It ensures your systems remain secure, compliant, and operational.
What does this package cover for the DP6-02 SSLSMS1K?
This package covers Software Support (SUS), Software Application Enhancement (EAAF), and Software Application Upgrade (EAU) for your Cisco DP6-02 SSLSMS1K platform, along with access to expert technical assistance.
How long is the subscription term?
The subscription term is typically one year, but can vary. Please refer to the specific product details or contact us for options. The billing model is subscription-based.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.