Cisco ERT SILVER PROTECTION PKG for DP400-160
The Cisco ERT Silver Protection Package provides essential support and entitlement for your DP400-160 platform, ensuring continuous operation and access to critical services.
- Access to: Essential software updates and technical support for your Cisco DP400-160.
- Coverage for: Entitlement to software support, ensuring your platform remains current and functional.
- Protection against: Operational disruptions due to software issues or outdated versions.
- Entitlement to: Continued access to Cisco's support ecosystem for your specific hardware.
Product Overview
Product Overview
This Cisco ERT Silver Protection Package is a subscription-based software license designed to provide essential support and entitlement for the DP400-160 platform. It includes access to software updates, bug fixes, and technical assistance, ensuring your Cisco hardware operates efficiently and remains compliant with current software versions.
IT Managers and IT Professionals in SMB and mid-market organizations utilize this package to maintain the operational integrity of their Cisco DP400-160 devices. It integrates directly with the hardware, providing a crucial layer of support that prevents downtime and ensures access to necessary software functionalities for their business operations.
- Software Entitlement: Grants access to the latest software releases and patches.
- Technical Support: Provides access to Cisco's technical assistance center for issue resolution.
- Subscription Billing: Offered as a recurring subscription, simplifying budget management.
- Platform Specific: Tailored for the Cisco DP400-160 hardware model.
- Operational Continuity: Minimizes risk of downtime caused by software-related issues.
Maintain your Cisco DP400-160 with essential support and software entitlements, ensuring reliable performance for your business.
What This Enables
Maintain Software Currency and Security
Enable teams to access the latest software updates and security patches for their Cisco DP400-160. This ensures the platform is protected against emerging threats and performs optimally.
on-premises servers, network infrastructure, business-critical applications, IT asset management
Ensure Continuous Operational Uptime
Streamline the process of resolving software-related issues with access to Cisco's technical support. This minimizes unexpected downtime and keeps essential business functions running without interruption.
production environments, IT service delivery, business continuity planning, core business systems
Manage Licensing Compliance
Automate the tracking and renewal of software entitlements for the DP400-160 platform. This prevents licensing lapses and ensures full compliance with vendor agreements.
IT asset lifecycle management, software portfolio management, regulatory compliance, budget forecasting
Key Features
Software Updates and Patches
Keeps the DP400-160 platform secure and performing optimally by providing access to the latest software releases and bug fixes.
Technical Support Entitlement
Provides access to Cisco's support engineers for troubleshooting and issue resolution, reducing internal IT burden and minimizing downtime.
Subscription-Based Billing
Offers predictable costs and simplifies budget management with a recurring subscription model.
Platform Specific Coverage
Ensures that the support and software entitlements are precisely tailored to the Cisco DP400-160 hardware.
Extended Operational Life
Helps maintain the value and functionality of the DP400-160 over its lifecycle by ensuring it remains supported and up-to-date.
Industry Applications
Manufacturing & Industrial
Industrial environments rely on stable and secure network infrastructure for operational continuity, making ongoing software support for platforms like the DP400-160 critical for preventing production disruptions.
Finance & Insurance
Financial institutions require high levels of security and uptime to protect sensitive data and maintain regulatory compliance, necessitating up-to-date and supported network hardware.
Healthcare & Life Sciences
Healthcare providers depend on reliable IT systems for patient care and data management, where any downtime can have serious consequences, making robust support for network infrastructure essential.
Retail & Hospitality
Businesses in retail and hospitality often operate with complex networks supporting point-of-sale systems and customer-facing services, where uninterrupted operation is key to daily business.
Frequently Asked Questions
What is the term of this Cisco ERT Silver Protection Package?
This is a subscription-based license. The specific term (e.g., 1 year, 3 years) is determined at the time of purchase and is reflected in the billing cycle. Renewal is required to maintain coverage.
What specific hardware does this license apply to?
This package is specifically for the Cisco DP400-160 platform, as indicated by the product details. It provides software support and entitlements tailored to this particular hardware model.
What is the difference between Silver and Gold protection packages?
Silver protection typically includes essential software support, updates, and technical assistance. Gold packages often offer enhanced support levels, such as faster response times, advanced hardware replacement, or dedicated account management, depending on Cisco's specific offerings.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.