Cisco ERT Silver Protection Package for DP200-80 - 5 Year Subscription
This 5-year Cisco ERT Silver Protection Package subscription provides essential support and entitlement for your DP200-80 platform, ensuring business continuity.
- Extended Service & Support: Access to Cisco TAC for issue resolution and software updates.
- Hardware Entitlement: Coverage for hardware failures and necessary replacements.
- Software Access: Entitlement to software releases, patches, and feature enhancements.
- Operational Continuity: Protection against unexpected downtime and performance degradation.
Product Overview
Product Overview
The Cisco ERT Silver Protection Package is a 5-year subscription service designed to maintain the operational integrity and security of your Cisco DP200-80 platform. This package includes essential support, software entitlements, and hardware coverage, crucial for businesses relying on uninterrupted network performance.
This service is ideal for IT Managers and IT Professionals within small to mid-market organizations who need reliable access to technical support and the latest software updates for their Cisco infrastructure. It integrates directly with the DP200-80 platform, providing a critical layer of operational assurance.
- 5-Year Subscription Term: Provides long-term planning and predictable operational costs.
- Silver Support Level: Offers a defined level of access to Cisco's technical assistance center.
- Software Updates & Patches: Ensures your platform benefits from the latest security fixes and feature enhancements.
- Hardware Replacement: Covers potential hardware failures, minimizing downtime.
- Platform Specific: Tailored for the Cisco DP200-80, ensuring compatibility and optimal performance.
Secure your network's future with this 5-year Cisco Silver Protection subscription, offering peace of mind and consistent performance for your business operations.
What This Enables
Continuous Access to Technical Support
Enable teams to resolve critical network issues promptly by providing direct access to Cisco's Technical Assistance Center. This ensures minimal disruption to business operations and maintains productivity.
On-premises network infrastructure, business-critical applications, IT operational continuity, remote office support
Timely Software Updates and Patches
Streamline security posture management by ensuring access to the latest software releases, patches, and bug fixes. This proactively addresses vulnerabilities and enhances platform stability.
Network security compliance, performance optimization, IT asset lifecycle management, proactive threat mitigation
Hardware Failure Protection and Replacement
Automate the process of addressing hardware malfunctions with entitlement to replacement parts. This minimizes costly downtime and ensures the physical components of your network remain functional.
Business continuity planning, IT infrastructure resilience, risk mitigation for hardware dependencies, operational uptime assurance
Key Features
5-Year Subscription Term
Provides predictable costs and long-term assurance for your IT infrastructure support.
Cisco Technical Assistance Center (TAC) Access
Enables rapid resolution of technical issues by expert engineers, minimizing downtime.
Software Updates and Bug Fixes
Ensures your platform is secure and performing optimally with the latest software releases.
Hardware Replacement Coverage
Protects against unexpected hardware failures, reducing the risk of extended service interruptions.
ERT Silver Protection Level
Offers a defined and reliable level of support essential for business operations.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security for their IT systems to comply with strict regulatory requirements and protect sensitive data.
Healthcare & Life Sciences
Healthcare providers depend on reliable network performance and data integrity to manage patient records and critical medical operations, often under HIPAA compliance mandates.
Manufacturing & Industrial
Industrial operations rely on consistent network connectivity for production lines and supply chain management, where downtime can lead to significant financial losses.
Legal & Professional Services
Law firms and professional service organizations handle confidential client data and require secure, uninterrupted access to their IT systems to maintain client trust and operational efficiency.
Frequently Asked Questions
What is the Cisco ERT Silver Protection Package?
It is a 5-year subscription service from Cisco that provides technical support, software updates, and hardware replacement coverage for specific Cisco products like the DP200-80.
What does 'Silver' level support entail?
Silver support typically includes access to Cisco's Technical Assistance Center (TAC) for issue resolution, along with software updates and bug fixes. Specific service levels are detailed in the contract.
How long is the subscription term?
This specific package has a subscription term of 5 years, providing extended coverage and predictable costs for your Cisco DP200-80 platform.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.