Cisco ERT Silver Protection Package for DP6-02 SSL-SMS-1K
This Cisco ERT Silver Protection Package provides essential support and software updates for your DP6-02 SSL-SMS-1K platform, ensuring continuous operation and compliance.
- Access to Software Updates: Entitlement to the latest software releases and patches for enhanced security and performance.
- Coverage for Technical Support: Direct access to Cisco technical experts for troubleshooting and issue resolution.
- Protection Against Downtime: Proactive support helps minimize disruptions and maintain business continuity.
- Entitlement to EAAF: Access to Cisco's Enhanced Application and Access Features for expanded platform capabilities.
Product Overview
Product Overview
The Cisco ERT Silver Protection Package is a subscription-based software license that provides critical support and feature entitlements for the Cisco DP6-02 SSL-SMS-1K platform. It includes access to software updates, patches, and expert technical assistance, ensuring your security infrastructure remains up-to-date and operational.
This package is designed for businesses that rely on Cisco's security solutions for their own network operations. IT Managers and IT Professionals in SMB and mid-market companies utilize this to maintain compliance, mitigate risks, and ensure the optimal performance of their Cisco security appliances.
- Subscription-Based Licensing: Provides continuous access to software updates and support for a defined term.
- Enhanced Security Features: Unlocks access to specific Cisco security features and capabilities through EAAF.
- Expert Technical Support: Direct access to Cisco's certified support engineers for timely issue resolution.
- Platform Compliance: Helps maintain regulatory compliance by ensuring software is up-to-date and supported.
- Operational Continuity: Minimizes downtime risk through proactive maintenance and rapid support response.
This Cisco protection package is the ideal choice for SMB and mid-market teams seeking reliable support and continuous feature access for their security investments.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security posture by automatically receiving critical software updates and patches. This ensures protection against emerging threats and resolves known vulnerabilities.
On-premises server deployments, cloud-hosted applications, hybrid IT environments, business continuity planning
Expert Technical Support for Issue Resolution
Streamline troubleshooting and minimize downtime by providing IT staff with direct access to Cisco's certified support engineers. This ensures rapid resolution of complex technical issues.
Network operations centers, IT help desks, remote workforce support, critical business application support
Unlock Enhanced Platform Capabilities
Automate the expansion of security features and access controls through entitlements like EAAF. This allows organizations to adapt their security policies as business needs evolve.
Security policy enforcement, access management systems, data protection strategies, compliance auditing
Key Features
Software Updates (SUS)
Ensures the platform has the latest security patches and feature enhancements, reducing vulnerability exposure.
Enhanced Application and Access Features (EAAF)
Unlocks additional capabilities for security policy management and user access control, enhancing overall security posture.
Subscription Billing
Provides predictable operational expenses and continuous access to support and updates without large upfront capital outlays.
Cisco Technical Support
Offers direct access to expert assistance for rapid problem resolution, minimizing business disruption.
Platform Specific Licensing
Tailored support and features specifically for the Cisco DP6-02 SSL-SMS-1K, ensuring optimal compatibility and performance.
Industry Applications
Finance & Insurance
Financial institutions require robust security and continuous compliance with regulations like PCI DSS and SOX, making up-to-date security software and expert support critical for protecting sensitive data.
Healthcare & Life Sciences
Healthcare providers must adhere to strict data privacy regulations such as HIPAA, necessitating secure systems and prompt support to prevent breaches and ensure patient data integrity.
Government & Public Sector
Government agencies often face stringent security mandates and require reliable, supported technology to protect critical infrastructure and citizen data from cyber threats.
Retail & Hospitality
Retailers and hospitality businesses handle significant customer data and payment information, requiring secure networks and continuous updates to prevent fraud and maintain customer trust.
Frequently Asked Questions
What is the term of this subscription?
The term is determined at the time of purchase and is reflected in the subscription agreement. This package is billed on a recurring subscription basis.
What hardware does this license apply to?
This license specifically applies to the Cisco DP6-02 SSL-SMS-1K platform, providing support and software entitlements for that device.
What is the difference between Silver and other Cisco ERT tiers?
Silver typically offers a balance of essential software updates and technical support. Higher tiers may include faster response times, advanced features, or more comprehensive coverage depending on Cisco's specific offerings.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.