Cisco ERT Silver Protection Package for DP6-5 - 3 Year Subscription
This 3-year Cisco ERT Silver Protection subscription ensures your DP6-5 platform remains operational and supported, providing essential security and feature access.
- Coverage for Hardware & Software: Access to Cisco TAC for issue resolution and software updates.
- Extended Operational Uptime: Protection against unexpected downtime with timely support.
- Feature Access & Compliance: Entitlement to necessary software features and security patches for regulatory adherence.
- Predictable IT Budgeting: Subscription model offers clear, recurring costs for IT support and maintenance.
Product Overview
Product Overview
The Cisco ERT Silver Protection Package is a 3-year subscription license that provides essential support and entitlements for your Cisco DP6-5 platform. It includes access to Cisco's Technical Assistance Center (TAC), software updates, and bug fixes, ensuring your network infrastructure operates reliably and securely.
This solution is designed for IT Managers and IT Professionals within SMB and mid-market organizations who rely on their Cisco networking equipment for daily operations. It integrates directly with your existing DP6-5 hardware, providing a critical layer of support that complements your internal IT capabilities.
- 3-Year Subscription Term: Provides long-term support and peace of mind.
- Access to Cisco TAC: Direct support from Cisco engineers for troubleshooting and issue resolution.
- Software Updates & Bug Fixes: Ensures your platform has the latest security patches and performance improvements.
- Platform Protection: Safeguards your investment in Cisco DP6-5 hardware.
- Compliance Assurance: Helps maintain regulatory compliance through up-to-date software.
This Cisco subscription is the ideal choice for businesses seeking reliable support and continuous operation of their core network infrastructure without the overhead of enterprise-level contracts.
What This Enables
Continuous Network Uptime Assurance
Coverage for hardware and software issues that could lead to network outages. This ensures your critical business functions remain accessible to your employees and customers.
On-premises network infrastructure, core business operations, IT department support, business continuity planning
Access to Expert Technical Support
Entitlement to engage Cisco's Technical Assistance Center (TAC) for troubleshooting and problem resolution. This provides your IT team with direct access to vendor expertise when needed.
Network operations, IT troubleshooting, remote support needs, specialized technical assistance
Software Updates and Security Patches
Protection against emerging security threats and performance degradation through regular software updates and bug fixes. This helps maintain the integrity and security of your network environment.
Cybersecurity posture, regulatory compliance, system performance optimization, vulnerability management
Key Features
3-Year Subscription Term
Provides long-term assurance and predictable budgeting for essential network support.
Cisco Technical Assistance Center (TAC) Access
Enables direct engagement with Cisco experts for rapid troubleshooting and issue resolution.
Software Updates and Bug Fixes
Ensures your platform benefits from the latest security patches and performance enhancements.
ERT Silver Protection Level
Offers a standard level of support crucial for maintaining operational continuity.
DP6-5 Platform Specific
Tailored support designed for the specific requirements of your Cisco DP6-5 hardware.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security for their networks to comply with strict regulations like PCI DSS and SOX, making continuous support critical.
Healthcare & Life Sciences
Healthcare providers must maintain HIPAA compliance and ensure uninterrupted access to patient data and systems, necessitating reliable network infrastructure and support.
Manufacturing & Industrial
Industrial operations depend on stable network connectivity for production lines and supply chain management, where downtime can lead to significant financial losses.
Legal & Professional Services
Law firms and professional services rely on secure and consistent access to client data and communication platforms, where network integrity is paramount for daily operations.
Frequently Asked Questions
What is Cisco ERT Silver Protection?
Cisco ERT Silver Protection is a support contract that provides essential services like technical assistance and software updates for your Cisco networking hardware over a specified term.
What does 'SUS, EAAF' mean in the product description?
SUS typically refers to 'Subscription' for the service term, and EAAF often indicates 'Essential Access' or similar entitlement for features and support.
How long is the support term for this package?
This specific package provides support for a duration of three years from the activation date.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.