Cisco ERT Silver Protection Package for DP60-10 - 5 Year Subscription
Ensure uninterrupted operation and access to critical software updates for your Cisco DP60-10 with a 5-year Silver Protection subscription.
- Extended Software Updates: Access to the latest software releases and patches for enhanced security and performance.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution.
- Hardware Support: Coverage for potential hardware issues, minimizing downtime and operational disruption.
- Compliance Assurance: Maintain regulatory compliance and security posture with up-to-date software and support.
Product Overview
Product Overview
This Cisco ERT Silver Protection Package provides a 5-year subscription for essential support and software entitlements for the DP60-10 platform. It includes access to software updates, bug fixes, and technical support, ensuring your network infrastructure remains secure, compliant, and operational.
Designed for businesses that rely on their IT infrastructure for daily operations, this package is ideal for IT Managers and IT Professionals in SMB and mid-market companies. It integrates directly with your existing Cisco DP60-10 hardware, providing a critical layer of ongoing support and maintenance.
- Software Entitlement: Gain access to all software updates and feature enhancements released during the subscription term.
- Technical Assistance: Receive expert support from Cisco engineers to resolve technical issues efficiently.
- Security Patches: Ensure your system is protected against emerging threats with timely security updates.
- Operational Continuity: Minimize downtime risks through proactive maintenance and rapid issue resolution.
- Predictable Costs: Budget effectively with a fixed subscription term and clear support coverage.
This 5-year Silver Protection package offers essential security and operational continuity for businesses seeking enterprise-grade support without the overhead.
What This Enables
Continuous Software Updates and Security Patches
Enable teams to maintain a strong security posture by automatically receiving the latest software updates and critical security patches. Streamline the process of keeping your network infrastructure protected against evolving cyber threats.
network infrastructure management, security operations, IT asset lifecycle management
Access to Expert Technical Support
Provide your IT staff with direct access to Cisco's technical experts for prompt troubleshooting and issue resolution. Automate the escalation process for critical network problems, reducing mean time to repair.
network operations center, IT help desk support, incident response management
Ensuring Regulatory Compliance
Organizations deploying this package can meet compliance requirements by ensuring their network devices are running supported and patched software versions. Businesses migrating to stricter regulatory environments gain assurance through continuous updates.
IT governance and compliance, risk management frameworks, audit readiness
Key Features
Software Update Entitlement
Access to all software releases, patches, and bug fixes for the DP60-10 platform, ensuring optimal performance and security.
Technical Support Access
Direct access to Cisco's expert technical support team for efficient problem resolution and guidance.
Security Vulnerability Mitigation
Receive timely security patches to protect your network against emerging threats and vulnerabilities.
5-Year Subscription Term
Provides long-term coverage and predictable costs for essential support and software entitlements.
Platform Specific Coverage
Tailored support and software entitlements specifically for the Cisco DP60-10 platform.
Industry Applications
Finance & Insurance
This sector requires high availability and robust security to protect sensitive financial data and comply with strict regulations like PCI DSS and SOX.
Healthcare & Life Sciences
Maintaining compliance with HIPAA and ensuring data integrity for patient records necessitates secure and up-to-date network infrastructure.
Manufacturing & Industrial
Operational technology (OT) environments demand reliable network performance and security to prevent disruptions in production and supply chains.
Legal & Professional Services
Protecting confidential client information and maintaining service continuity are critical, requiring secure and reliable IT systems.
Frequently Asked Questions
What is the Cisco ERT Silver Protection Package?
It is a 5-year subscription service from Cisco that provides essential software updates, security patches, and technical support for your DP60-10 platform. This ensures your system remains secure, compliant, and operational.
What is the duration of this subscription?
This specific package is for a 5-year subscription term, providing continuous coverage and access to services throughout that period.
Who is this package intended for?
This package is designed for businesses, particularly SMB and mid-market companies, that use Cisco DP60-10 for their own IT operations and require ongoing support and software updates to maintain performance and security.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.