Cisco ERT Silver Protection Package for DP60-20
The Cisco ERT Silver Protection Package provides essential support and entitlement for your DP60-20 platform, ensuring operational continuity and access to critical services.
- Support Coverage: Access to technical support for troubleshooting and issue resolution.
- Entitlement Access: Continued access to software updates and feature enhancements.
- Operational Continuity: Protection against unexpected downtime and performance degradation.
- Compliance Assurance: Maintain regulatory compliance through up-to-date software and support.
Product Overview
Product Overview
This Cisco ERT Silver Protection Package is a subscription-based software license that provides essential support and entitlement for the DP60-20 platform. It ensures your organization has access to critical services, including software updates and technical assistance, to maintain optimal performance and operational continuity.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this package integrates seamlessly into your existing network infrastructure. It is ideal for businesses that rely on the DP60-20 for core operations and require dependable support to prevent disruptions and ensure compliance.
- Subscription Entitlement: Provides ongoing access to software updates and patches.
- Technical Support: Offers access to Cisco's expert support for issue resolution.
- Platform Protection: Safeguards your investment in the DP60-20 platform.
- Feature Access: Ensures you can utilize the latest capabilities and improvements.
- Operational Stability: Minimizes risk of downtime and performance issues.
This Cisco Silver Protection Package is the right choice for SMB and mid-market teams needing reliable support and continuous access to platform features.
What This Enables
Continuous Software Access and Updates
Enable teams to maintain the latest security patches and feature enhancements for the DP60-20 platform. Streamline the update process to prevent vulnerabilities and ensure optimal performance.
on-premises deployments, managed IT environments, business continuity planning, network infrastructure management
Proactive Technical Support and Troubleshooting
Provide IT professionals with direct access to Cisco expert support for rapid issue resolution. Protect against unexpected performance degradation and minimize business disruption.
critical business operations, IT resource optimization, risk mitigation strategies, network stability assurance
Regulatory Compliance and Audit Readiness
Ensure your network infrastructure adheres to industry regulations and compliance standards through up-to-date software and documented support. Maintain audit readiness with a supported platform.
data security requirements, compliance-driven IT policies, operational governance, risk management frameworks
Key Features
Subscription-based software entitlement
Provides continuous access to software updates, patches, and new features for the DP60-20 platform.
Access to Cisco technical support
Enables rapid troubleshooting and issue resolution by expert engineers, minimizing operational downtime.
Platform protection and continuity
Safeguards your investment and ensures the reliable operation of critical business network components.
Compliance assurance
Helps maintain regulatory adherence and audit readiness through up-to-date software and support.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security for their networks to meet strict regulatory compliance standards like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare organizations must maintain continuous network operations and protect sensitive patient data, adhering to HIPAA regulations and demanding uptime SLAs.
Manufacturing & Industrial
Industrial environments rely on stable and secure network infrastructure for operational technology (OT) and production lines, where downtime can be extremely costly.
Legal & Professional Services
Law firms and professional services companies handle confidential client data and require reliable network performance to maintain client trust and operational efficiency.
Frequently Asked Questions
What is the term of this protection package?
This is a subscription-based service. The specific term duration is determined at the time of purchase and is outlined in the associated agreement.
What specific hardware does this license apply to?
This license package is specifically for the Cisco DP60-20 platform, as indicated in the product details.
What happens if my subscription expires?
Expiration of the subscription may result in loss of access to software updates, technical support, and potentially impact compliance and operational continuity.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.