Cisco ERT Silver Protection Package for DP60-40 - 5 Year Subscription
This 5-year Cisco ERT Silver Protection Package provides essential support and entitlement for your DP60-40 platform, ensuring business continuity.
- Coverage for: Critical hardware and software support, minimizing unplanned downtime.
- Response Time: Expedited technical assistance to resolve issues quickly.
- Duration: A 5-year term provides long-term operational certainty and budget predictability.
- Value: Maintains compliance and ensures access to the latest software updates and security patches.
Product Overview
Product Overview
The Cisco ERT Silver Protection Package is a 5-year subscription service designed to safeguard your Cisco DP60-40 platform. It provides essential technical support, software updates, and access to Cisco's expert resources, ensuring your network infrastructure operates reliably and securely.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who rely on their Cisco hardware for critical business operations. It integrates directly with your existing DP60-40 deployment, offering a crucial layer of operational assurance and risk mitigation.
- Extended Support: Guarantees access to Cisco's technical support for the full 5-year term.
- Software Entitlements: Provides access to software updates, bug fixes, and new feature releases.
- Hardware Support: Covers potential hardware failures with defined service levels.
- Expert Assistance: Offers entitlement to engage with Cisco's specialized engineers for troubleshooting.
- Compliance Assurance: Helps maintain regulatory compliance by ensuring systems are up-to-date and supported.
This 5-year Cisco ERT Silver Protection Package is the smart choice for businesses seeking reliable, supported operation of their DP60-40 platform.
What This Enables
Continuous Platform Operation and Support
Enable teams to maintain uninterrupted operation of critical network infrastructure. Streamline access to expert technical assistance for rapid issue resolution, minimizing business impact.
On-premises data centers, Network edge deployments, Core network infrastructure, Business-critical application hosting
Software Updates and Feature Access
Automate the process of receiving and applying necessary software updates and patches. Ensure access to new features and security enhancements to keep the platform performing optimally.
Environments requiring regular security patching, Organizations seeking performance improvements, Networks with evolving functional needs
Hardware Failure Protection
Provide teams with guaranteed support for hardware failures, reducing the risk of extended downtime. Protect against unexpected costs associated with component replacement.
Environments with high uptime requirements, Business-critical network segments, Facilities with limited on-site IT expertise
Key Features
5-Year Subscription Term
Provides long-term cost predictability and operational certainty for your network infrastructure investment.
Cisco Technical Support
Ensures access to expert assistance for troubleshooting and issue resolution, minimizing downtime.
Software Updates and Bug Fixes
Keeps your platform secure and performing optimally with access to the latest software releases.
Hardware Support Entitlement
Protects against unexpected hardware failures and associated replacement costs.
ERT Silver Level Service
Offers a defined level of service and support critical for maintaining business operations.
Industry Applications
Finance & Insurance
This sector requires high availability and robust security for sensitive financial data, making continuous support and timely updates for network infrastructure essential for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare organizations depend on reliable network performance for patient care systems and data management, necessitating proactive support and maintenance to avoid disruptions and meet strict regulatory requirements like HIPAA.
Manufacturing & Industrial
Industrial operations rely on stable network connectivity for automation and control systems; continuous support ensures minimal downtime, protecting production schedules and operational efficiency.
Education & Research
Educational institutions require consistent network access for students and staff, and ongoing support helps maintain critical services and protect against cyber threats across their IT infrastructure.
Frequently Asked Questions
What is the Cisco ERT Silver Protection Package?
It is a 5-year subscription service from Cisco that provides technical support, software updates, and hardware support for specific Cisco platforms like the DP60-40. It ensures your equipment remains operational and secure.
What hardware does this package apply to?
Based on the MPN (L-RDSI60-40-5Y), this package specifically applies to the Cisco DP60-40 platform.
Why is a support package important for businesses?
Support packages are crucial for minimizing downtime, ensuring access to critical updates and security patches, and providing predictable costs for maintaining essential IT infrastructure. This helps businesses avoid costly disruptions and maintain compliance.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.