Cisco ERT Under Attack Service for DP400-160
The Cisco ERT Under Attack Service provides critical support for your DP400-160, ensuring rapid response and mitigation during severe security incidents for one year.
- Rapid Incident Response: Access to Cisco's expert incident response team to help contain and remediate security breaches.
- 24x7x365 Support: Continuous availability of specialized technical assistance to address urgent security threats.
- Proactive Threat Mitigation: Guidance and support to minimize the impact of active attacks on your operations.
- Service Duration: One year of continuous protection and expert support for your critical infrastructure.
Product Overview
Product Overview
The Cisco ERT Under Attack Service (EUA) for DP400-160 is a specialized subscription service designed to provide immediate, expert assistance when your network is actively under a severe security attack. This service unlocks access to Cisco's elite incident response team, offering critical support to help contain, eradicate, and recover from sophisticated cyber threats.
This service is ideal for IT Managers and IT Professionals in mid-market organizations who need a defined escalation path and expert intervention during high-stakes security events. It integrates with your existing Cisco DP400-160 platform, providing a vital layer of defense and operational continuity when facing active cyber incidents.
- Expert Incident Response: Direct access to Cisco's dedicated incident response engineers.
- Active Threat Mitigation: Support to minimize damage and restore operations during a live attack.
- Platform Specific Support: Tailored assistance for the Cisco DP400-160.
- Subscription Term: One year of continuous service coverage.
- Security Assurance: Enhanced protection against severe cyber threats.
Secure your operations with expert, on-demand incident response for your Cisco DP400-160 during critical security events.
What This Enables
Immediate Response to Active Breaches
Enable teams to quickly engage specialized incident response experts when a severe security breach is actively occurring. This ensures swift containment and mitigation to limit operational impact and data loss.
organizations with critical data assets, businesses with regulatory compliance needs, companies operating 24/7, environments with high-value intellectual property
Mitigation of Advanced Persistent Threats
Streamline the process of identifying and neutralizing advanced persistent threats that are actively compromising network security. This service provides expert guidance to eradicate threats and restore system integrity.
businesses with sensitive customer information, companies in highly regulated industries, organizations with complex network infrastructures, environments with remote workforces
Rapid Recovery from Ransomware Attacks
Automate the critical steps needed for rapid recovery during a live ransomware attack. This service helps in containing the spread, assessing the damage, and guiding the restoration process to minimize business disruption.
companies reliant on continuous operations, businesses with significant digital assets, organizations with limited in-house incident response capabilities, firms handling financial transactions
Key Features
Direct access to Cisco's ERT
Receive immediate assistance from world-class cybersecurity experts during a critical incident, ensuring faster and more effective resolution.
24x7x365 availability
Gain continuous support, ensuring that help is available at any time, day or night, when your business is under attack.
Active attack mitigation
Benefit from expert guidance to contain threats, minimize damage, and restore normal operations quickly, reducing financial and reputational impact.
Platform-specific expertise
Receive tailored support for your Cisco DP400-160, ensuring that mitigation strategies are optimized for your specific environment.
One-year subscription term
Secure a full year of proactive and reactive incident response services, providing consistent protection for your critical infrastructure.
Industry Applications
Finance & Insurance
Financial institutions face constant threats from sophisticated attackers seeking sensitive data and financial assets, requiring rapid incident response to maintain trust and regulatory compliance.
Healthcare & Life Sciences
Healthcare organizations handle highly sensitive patient data and are frequent targets for ransomware, necessitating swift incident response to ensure patient safety and HIPAA compliance.
Manufacturing & Industrial
Industrial control systems and operational technology are increasingly targeted, making rapid response crucial to prevent production downtime and ensure physical safety.
Legal & Professional Services
Law firms and professional services companies manage highly confidential client information, making them prime targets for data theft and requiring immediate expert intervention to protect client data and firm reputation.
Frequently Asked Questions
What constitutes an 'Under Attack' scenario for this service?
This service is designed for situations where your network is actively experiencing a severe security incident, such as a live ransomware attack, a sophisticated intrusion, or a critical exploit. It is intended for immediate, high-priority response.
What is the difference between this service and standard Cisco support?
Standard support typically addresses hardware failures or general technical issues. The ERT Under Attack Service is specifically for active, severe cybersecurity incidents, providing specialized incident response expertise that goes beyond routine technical support.
Does this service prevent attacks?
This service is primarily a response and mitigation service, not a preventative one. While it helps contain and recover from attacks, it should be used in conjunction with robust preventative security measures.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.