Cisco ERT Under Attack Service for DP20-2
The Cisco ERT Under Attack Service provides critical incident response capabilities for your network, ensuring swift action during security events over a three-year term.
- Access to Expert Response: Gain immediate access to Cisco's Emergency Response Team for critical security incidents.
- Coverage for Critical Events: Receive dedicated support and guidance during active cyberattacks and breaches.
- Protection Against Downtime: Minimize operational disruption and data loss with rapid, expert intervention.
- Entitlement to Specialized Resources: Utilize Cisco's advanced tools and expertise for effective threat containment and remediation.
Product Overview
Product Overview
The Cisco ERT Under Attack Service (EUA) for DP20-2 is a subscription-based platform license designed to provide immediate, expert assistance during severe cybersecurity incidents. This service ensures that your organization has access to Cisco's dedicated Emergency Response Team when facing active threats, offering critical support to mitigate damage and restore operations.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market companies who need a reliable, pre-arranged support structure for high-severity security events. It integrates with your existing Cisco security infrastructure, providing a vital layer of defense and rapid response capability without requiring you to build an in-house incident response team.
- Immediate Incident Response: Access to Cisco's ERT for critical security events.
- Expert Guidance: Receive specialized support and remediation strategies from security professionals.
- Subscription Term: Covers a three-year period, ensuring continuous readiness.
- Platform Licensing: Applied to specific Cisco platforms as indicated by the MPN.
- Proactive Security Posture: Enhances your ability to manage and recover from advanced threats.
Ensure your business is prepared for the unexpected with Cisco's expert incident response, providing peace of mind and operational resilience.
What This Enables
Rapid Response to Active Breaches
Enable teams to quickly engage Cisco's Emergency Response Team when a significant security incident is detected. Streamline the containment and eradication process with expert-led guidance and tools.
on-premises networks, cloud-connected environments, hybrid IT infrastructure, managed security services integration
Mitigation of Advanced Persistent Threats
Automate the engagement of specialized security resources to combat sophisticated and persistent cyber threats. Protect critical business data and systems from prolonged compromise and exfiltration.
data-sensitive operations, regulated industries, business-critical application hosting, remote workforce support
Minimizing Operational Downtime
Streamline recovery efforts following a major security event to reduce business interruption. Ensure business continuity by leveraging expert intervention to restore affected systems and services swiftly.
high-availability requirements, mission-critical systems, business process continuity planning, disaster recovery integration
Key Features
Cisco Emergency Response Team Access
Gain immediate access to highly skilled security professionals during critical incidents, ensuring expert handling of your security crisis.
Three-Year Subscription Term
Secure continuous incident response readiness for an extended period, providing long-term peace of mind and predictable budgeting.
Platform Specific Licensing
This license is tied to specific Cisco platforms, ensuring that the response expertise is relevant to your deployed security infrastructure.
Proactive Threat Mitigation
Enhance your security posture by having a plan and resources in place to effectively combat and recover from severe cyberattacks.
Reduced Business Impact
Minimize financial losses and operational disruption by accelerating the incident response and recovery process.
Industry Applications
Finance & Insurance
Financial institutions face constant threats and require rapid incident response to protect sensitive customer data and maintain regulatory compliance, making expert support critical.
Healthcare & Life Sciences
Healthcare organizations handle highly sensitive patient data and must comply with strict regulations like HIPAA, necessitating swift and expert response to security incidents to prevent breaches and ensure patient safety.
Manufacturing & Industrial
Industrial control systems and operational technology are increasingly targeted, requiring specialized incident response to prevent disruptions to production and safeguard critical infrastructure.
Legal & Professional Services
Law firms and professional services handle confidential client information, making them prime targets for data theft; rapid incident response is essential to protect client trust and comply with data privacy laws.
Frequently Asked Questions
What constitutes an 'Under Attack' scenario for this service?
An 'Under Attack' scenario typically refers to a severe, active cybersecurity incident that poses an immediate threat to your organization's operations, data, or reputation. This includes active breaches, ransomware attacks, or sophisticated intrusions.
How do I activate the service during an incident?
Activation procedures and contact information are provided with the service entitlement. You will typically contact a dedicated Cisco support line or portal to initiate the emergency response process.
What is the duration of this service?
This specific offering provides coverage for a period of three years from the date of purchase.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.