
Cisco ERT Under Attack Service for DP6-02 SSL
The Cisco ERT Under Attack Service (EUA) for DP6-02 SSL provides 3 years of critical incident response and expert support to protect your business operations.
- Rapid Incident Response: Access to Cisco's expert incident response team during active attacks.
- Security Posture Improvement: Proactive guidance and post-incident analysis to strengthen defenses.
- Operational Continuity: Minimize downtime and data loss during severe security events.
- Expert Technical Support: Entitlement to specialized assistance for complex security challenges.
Product Overview
Product Overview
This 3-year subscription to the Cisco ERT Under Attack Service (EUA) for DP6-02 SSL provides essential support for businesses facing active cyber threats targeting their Cisco security infrastructure.
Designed for IT Managers and IT Professionals in SMB and mid-market companies, this service ensures that when a critical security incident occurs, immediate expert assistance is available to mitigate damage and restore operations.
- 24x7x365 Access: Immediate engagement with Cisco's elite incident response team.
- Expert Remediation: Specialized assistance to contain, eradicate, and recover from attacks.
- Proactive Guidance: Support in understanding attack vectors and improving security posture.
- Reduced Downtime: Swift action to minimize business disruption and financial impact.
- Compliance Support: Assistance in meeting regulatory requirements during and after an incident.
This service is ideal for businesses needing guaranteed expert support during critical security events without the overhead of an in-house incident response team.
What This Enables
Active Cyberattack Incident Response
Enable teams to receive immediate, expert assistance from Cisco's incident response team when their network is under active attack. Streamline the containment and eradication process to minimize business impact and data loss.
On-premises network infrastructure, cloud-integrated security deployments, hybrid IT environments
Mitigating Advanced Persistent Threats
Automate the engagement of specialized security professionals to combat sophisticated and persistent threats targeting critical business systems. Protect sensitive data and maintain operational integrity against nation-state or organized cybercrime groups.
Regulated business operations, critical infrastructure monitoring, high-value asset protection
Rapid Security Posture Assessment
Streamline the process of understanding attack vectors and vulnerabilities during a live incident. Gain expert insights to quickly improve security configurations and prevent future breaches.
Complex network architectures, multi-vendor security stacks, environments with limited internal security staff
Key Features
Direct access to Cisco's elite incident response team
Receive immediate, expert assistance during a critical security event, reducing response time and potential damage.
24x7x365 availability for active attacks
Ensure support is available at any time, crucial for mitigating threats that can occur outside of business hours.
Expert guidance on containment and eradication
Benefit from specialized knowledge to effectively stop the spread of an attack and remove threats from your network.
Post-incident analysis and recommendations
Gain insights into the attack and receive actionable advice to strengthen your security posture against future threats.
3-year subscription term
Provide long-term security assurance and budget predictability for critical incident response services.
Industry Applications
Finance & Insurance
This sector faces high-value targets for cybercriminals and has stringent regulatory requirements for data protection and incident reporting, making rapid expert response critical.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) and ensuring the continuous operation of medical systems are paramount, with significant compliance obligations under regulations like HIPAA.
Government & Public Sector
Government agencies are frequent targets of sophisticated attacks and must maintain critical services while adhering to strict security protocols and data privacy laws.
Manufacturing & Industrial
Operational technology (OT) and industrial control systems (ICS) are increasingly targeted, and downtime can lead to significant financial losses and safety risks, necessitating swift incident resolution.
Frequently Asked Questions
What constitutes an 'attack' for this service?
An 'attack' typically refers to an active, ongoing security incident where unauthorized access or malicious activity is occurring on your network, potentially leading to data compromise, system disruption, or operational impact.
What is the Cisco ERT?
The Cisco Emergency Response Team (ERT) is a group of highly skilled cybersecurity professionals dedicated to assisting customers during critical security incidents. They provide expert analysis, containment, and remediation services.
Does this service cover proactive security monitoring?
No, this service is specifically designed for reactive incident response during active attacks. It provides expert assistance when an incident is already underway, not for continuous monitoring or threat hunting.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.