Cisco ERT Under Attack Service for DP6-1
The Cisco ERT Under Attack Service provides immediate expert response for critical security incidents, ensuring rapid containment and resolution for your business.
- Coverage for Critical Incidents: Immediate access to Cisco's elite incident response team during active cyberattacks.
- Rapid Containment: Expert guidance to quickly limit the scope and impact of security breaches.
- Accelerated Recovery: Proactive steps to restore affected systems and data efficiently.
- Expert Guidance: Benefit from specialized knowledge to navigate complex security events and compliance needs.
Product Overview
Product Overview
This Cisco ERT Under Attack Service (EUA) subscription provides a 1-year entitlement to Cisco's expert incident response team when your network is actively under attack. It is designed to offer immediate, specialized assistance during critical security events, helping to contain threats and minimize operational disruption.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who need rapid, expert support during a live cyberattack. It integrates with your existing security infrastructure, providing a critical lifeline when facing sophisticated threats.
- Immediate Expert Access: Connect with Cisco's top incident responders during an active security breach.
- Threat Containment: Receive expert guidance to stop the spread of malware and unauthorized access.
- Data Recovery Support: Assistance in identifying and recovering compromised data.
- Post-Incident Analysis: Insights to understand the attack vector and improve future defenses.
- Compliance Assistance: Support in meeting regulatory reporting requirements following an incident.
This service ensures your organization has immediate access to elite cybersecurity expertise when it matters most, bridging the gap between a breach and recovery.
What This Enables
Immediate Response to Active Breaches
Enable teams to quickly engage Cisco's expert incident responders when facing an active cyberattack. Streamline the process of containing threats and mitigating damage during a security crisis.
businesses with critical data assets, organizations facing regulatory scrutiny, companies with limited internal security staff, networks with high transaction volumes
Accelerated Threat Containment
Automate the engagement of specialized cybersecurity talent to limit the spread of malware and unauthorized access. Protect your network and sensitive information from further compromise.
networks with remote workforces, organizations with complex IT infrastructures, businesses reliant on continuous operations, environments with sensitive customer data
Expert Guidance for Recovery
Access specialized knowledge to guide your recovery efforts following a security incident. Ensure a faster return to normal operations and reduce the long-term impact of a breach.
companies with strict uptime requirements, businesses needing to meet compliance mandates, organizations managing distributed IT assets, environments with legacy systems
Key Features
Direct access to Cisco's elite incident response team
Receive immediate, expert assistance during a critical security event, reducing response time and potential damage.
24x7 availability for active attacks
Ensure that expert help is available at any time, day or night, when your business is under direct threat.
Expert containment and eradication guidance
Benefit from specialized knowledge to stop the spread of threats and remove malicious actors from your network.
Support for data recovery and system restoration
Receive assistance in restoring compromised data and bringing affected systems back online efficiently.
1-year subscription term
Provides continuous access to critical incident response services for a defined period, simplifying budgeting and planning.
Industry Applications
Finance & Insurance
Financial institutions face stringent regulatory requirements and high-value targets for cyberattacks, making immediate expert response crucial for compliance and data protection.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data (PHI) and are subject to HIPAA, requiring rapid incident response to prevent breaches and maintain patient trust.
Manufacturing & Industrial
Industrial control systems and operational technology are increasingly targeted, and downtime can lead to significant financial losses and safety risks, necessitating swift incident resolution.
Legal & Professional Services
Law firms and professional services handle confidential client information, making them prime targets for data theft, where rapid response is essential to protect client privilege and business reputation.
Frequently Asked Questions
What constitutes an 'Under Attack' scenario for this service?
This service is activated when your organization is experiencing an active, ongoing cyberattack such as a ransomware event, advanced persistent threat, or significant data breach. It is for live incidents, not for proactive threat hunting or post-incident forensics unless directly related to an active attack.
What is the response time for this service?
The service provides for immediate engagement of Cisco's incident response team upon activation during an active attack. Specific engagement protocols and initial contact times are detailed in the service agreement.
Does this service cover the cost of remediation or recovery?
This service provides expert guidance and support for containment, eradication, and recovery efforts. It does not typically cover the direct costs of hardware replacement, software licenses, or third-party services required for remediation unless specifically outlined in the service scope.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.