Cisco ERT Under Attack Service (EUA) for DP20-12
Cisco's ERT Under Attack Service provides critical incident response for your DP20-12 platform, ensuring rapid expert support for one year.
- Expert Response: Access to Cisco's elite incident response team during a declared security breach.
- Rapid Mobilization: Guaranteed engagement and support from Cisco's Emergency Response Team.
- Platform Specific: Tailored support for your Cisco DP20-12 environment.
- Incident Containment: Focus on mitigating damage and restoring operations quickly.
Product Overview
Product Overview
The Cisco ERT Under Attack Service (EUA) for DP20-12 is a subscription-based platform license that provides critical support during severe security incidents. It ensures access to Cisco's expert incident response team when your organization is actively under attack, helping to contain threats and minimize operational impact.
This service is designed for IT Managers and IT Professionals within SMB and mid-market companies who rely on Cisco infrastructure for their core operations. It integrates with your existing Cisco DP20-12 deployment, offering a vital safety net against sophisticated cyber threats.
- 24/7 Incident Response: Immediate access to Cisco's dedicated security incident response experts.
- Breach Containment: Expert guidance to limit the scope and impact of a security breach.
- Remediation Support: Assistance in restoring affected systems and data.
- Post-Incident Analysis: Insights to prevent future occurrences.
- Platform Assurance: Dedicated support for your Cisco DP20-12 environment.
Ensure your business has expert-level security incident response capabilities without the overhead of a dedicated internal team.
What This Enables
Immediate Expert Breach Response
Access to Cisco's elite incident response team during a declared security breach. This ensures your organization receives expert guidance to contain the threat and begin remediation efforts swiftly.
critical infrastructure, business continuity planning, security operations, incident management
Mitigation of Security Incident Impact
Coverage for expert assistance to limit the damage and scope of a severe security incident. This helps protect sensitive data and maintain essential business functions during a crisis.
risk management, operational resilience, data protection, regulatory compliance
Rapid Restoration of Services
Entitlement to support for restoring affected systems and services following a security incident. This accelerates the recovery process, reducing the duration of operational downtime.
disaster recovery, business continuity, IT service management, operational continuity
Key Features
Cisco Emergency Response Team Access
Gain immediate access to a dedicated team of cybersecurity experts during a critical security incident.
Platform Specific Support
Receive tailored incident response for your Cisco DP20-12 environment, ensuring relevant expertise.
Incident Containment and Remediation
Benefit from expert guidance to limit damage and restore operations quickly after a breach.
One-Year Subscription Term
Secure critical incident response capabilities for a defined period with predictable billing.
Subscription Billing Model
Manage your cybersecurity budget effectively with a recurring subscription for essential incident response services.
Industry Applications
Finance & Insurance
Financial institutions face stringent regulatory requirements and high-value targets, making rapid incident response crucial for compliance and preventing significant financial loss.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data and must maintain operational continuity, where security breaches can have life-threatening consequences and severe compliance penalties.
Manufacturing & Industrial
Industrial control systems and operational technology are increasingly targeted; downtime can halt production, leading to substantial financial losses and supply chain disruptions.
Government & Public Sector
Government agencies manage critical infrastructure and sensitive citizen data, requiring robust security and immediate response to cyber threats to maintain public trust and operational integrity.
Frequently Asked Questions
What constitutes an 'Under Attack' scenario for this service?
An 'Under Attack' scenario is typically defined as a severe, active security breach that poses a significant threat to your organization's operations or data. Specific criteria are detailed in the service agreement.
How quickly can Cisco's ERT team engage?
The service is designed for rapid mobilization. Upon declaration of an 'Under Attack' situation, Cisco's ERT will engage promptly to provide support.
What is the duration of this service?
This specific offering is for a one-year subscription term, providing coverage for that period.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.