Cisco ERT Under Attack Service (EUA) for DP6-02
The Cisco ERT Under Attack Service provides rapid, expert response to critical security incidents, ensuring your business operations are protected 24/7 for three years.
- Access to: Expert incident response teams available around the clock to address immediate security threats.
- Coverage for: Critical security events impacting your network, minimizing downtime and data loss.
- Protection against: Advanced cyber threats that require immediate, specialized intervention and remediation.
- Entitlement to: Proactive guidance and support to help restore your environment and prevent future attacks.
Product Overview
Product Overview
The Cisco ERT Under Attack Service (EUA) is a subscription-based platform license designed to provide immediate expert assistance during critical security incidents. This service unlocks specialized response capabilities and expert resources to help your organization effectively manage and mitigate the impact of severe cyberattacks.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market companies who need assurance that critical security events will be handled with expert speed and efficiency. It integrates with your existing Cisco security infrastructure, providing a vital layer of support when your network is under direct threat.
- Immediate Expert Response: Access to Cisco's elite incident response teams during active attacks.
- Minimized Downtime: Swift action to contain threats and restore normal operations quickly.
- Data Breach Mitigation: Expert guidance to limit the scope and impact of potential data loss.
- Enhanced Security Posture: Post-incident analysis and recommendations to strengthen defenses.
- Subscription-Based: Predictable costs with a 3-year term for continuous protection.
Ensure your business has expert support during critical security events with the Cisco ERT Under Attack Service, providing peace of mind and rapid response capabilities.
What This Enables
Immediate Response to Active Cyberattacks
Enable teams to quickly engage expert incident responders when a significant security breach is detected. Streamline the containment and eradication process to minimize business impact.
network operations centers, security operations centers, IT incident management teams
Mitigating Ransomware and Extortion Events
Automate the engagement of specialized Cisco teams to combat ransomware attacks and extortion attempts. Protect critical business data and ensure continuity of operations during high-stakes events.
business continuity planning, disaster recovery protocols, critical data protection
Addressing Advanced Persistent Threats (APTs)
Provide IT professionals with direct access to Cisco's threat intelligence and response experts for sophisticated, long-term attacks. Enhance the ability to detect, analyze, and neutralize APTs.
advanced threat detection, security infrastructure monitoring, proactive threat hunting
Key Features
24x7 Access to Cisco ERT
Provides immediate expert assistance from Cisco's elite incident response team during critical security events, reducing response time and potential damage.
Incident Response Expertise
Leverages deep technical knowledge and experience to effectively contain, eradicate, and recover from sophisticated cyber threats.
Subscription Term (3 Years)
Offers predictable budgeting and continuous access to critical incident response services for an extended period.
Platform Licensing
Unlocks specialized capabilities and support for your Cisco security platform, ensuring optimal performance during emergencies.
Proactive Guidance
Delivers post-incident analysis and recommendations to help strengthen your security posture and prevent future attacks.
Industry Applications
Finance & Insurance
This sector faces stringent regulatory compliance and high-value data targets, making rapid incident response crucial for maintaining trust and avoiding significant financial penalties.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) and ensuring the availability of critical medical systems are paramount, requiring swift action during security breaches to comply with HIPAA and other regulations.
Manufacturing & Industrial
Operational technology (OT) and industrial control systems (ICS) are increasingly targeted, and downtime can lead to significant production loss and safety risks, necessitating immediate expert intervention.
Legal & Professional Services
Handling confidential client information requires robust security and rapid response capabilities to prevent data breaches and maintain client confidentiality and professional reputation.
Frequently Asked Questions
What constitutes a 'critical security incident' for this service?
A critical security incident typically involves active, ongoing attacks that pose an immediate threat to business operations, data integrity, or network availability. This can include active ransomware, advanced persistent threats, or widespread malware outbreaks.
How quickly can Cisco's ERT respond?
The service is designed for rapid engagement during active incidents. Once a critical event is declared and Cisco is engaged, their expert teams mobilize to provide immediate assistance.
Does this service cover proactive threat hunting?
While the primary focus is on active incident response, the service includes post-incident analysis and recommendations that can help improve your proactive threat hunting capabilities and overall security posture.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.