Cisco ERT Under Attack Service (EUA) for DP6-05 SSL
The Cisco ERT Under Attack Service provides critical incident response for your network security, ensuring rapid expert assistance for one year.
- Rapid Response: Access to Cisco's expert incident response team during critical security events.
- Incident Containment: Coverage for services aimed at containing and mitigating security breaches effectively.
- Expert Guidance: Entitlement to specialized technical support to navigate and resolve complex cyber threats.
- Operational Continuity: Protection against prolonged downtime and data loss during a security incident.
Product Overview
Product Overview
This Cisco ERT Under Attack Service (EUA) is a one-year subscription license that provides critical incident response capabilities for your network infrastructure. It ensures that when a significant security event occurs, you have immediate access to Cisco's expert incident response team to help contain, analyze, and remediate the threat.
This service is designed for IT Managers and IT Professionals within SMB and mid-market organizations who need specialized support for severe security incidents. It integrates with your existing Cisco security platforms, offering a vital layer of protection and expert intervention when your business operations are under direct cyber threat.
- Expert Incident Response: Direct access to Cisco's elite incident response team.
- Threat Mitigation: Services focused on containing and eradicating active security threats.
- Security Posture Improvement: Guidance to strengthen defenses post-incident.
- Reduced Downtime: Minimizing business disruption during a critical security event.
- Compliance Support: Assistance in addressing regulatory requirements following a breach.
Secure your business operations with specialized, expert-led incident response when you need it most.
What This Enables
Immediate Expert Response to Active Threats
Enable teams to quickly engage specialized incident responders when facing active cyberattacks. Streamline the process of threat containment and eradication to minimize damage.
organizations with dedicated security teams, businesses with critical data assets, companies operating 24/7 environments, networks with high-value intellectual property
Mitigation of Sophisticated Cyber Incidents
Automate the engagement of advanced security expertise to address complex threats like ransomware or advanced persistent threats. Protect against prolonged operational disruption and data loss.
businesses with regulatory compliance needs, companies managing sensitive customer data, organizations with complex network architectures, environments with significant IT investments
Guidance for Security Breach Resolution
Streamline the recovery process by receiving expert guidance on remediation and post-incident analysis. Ensure compliance requirements are addressed following a security event.
companies needing to meet audit requirements, businesses focused on business continuity, IT departments managing limited internal resources, organizations with a proactive security stance
Key Features
Direct access to Cisco's elite incident response team
Ensures immediate engagement of top-tier cybersecurity professionals during a critical event, leading to faster containment and resolution.
Services for threat containment and eradication
Provides the necessary actions and expertise to stop active threats and remove malicious elements from your network, preventing further damage.
Expert guidance for remediation and recovery
Offers clear direction and support to restore systems and operations efficiently after an incident, minimizing business impact.
One-year subscription term
Guarantees availability of critical incident response services for a defined period, providing budget certainty and continuous protection.
Applies to DP6-05 SSL platform
Ensures that the incident response capabilities are tailored and effective for your specific Cisco security platform deployment.
Industry Applications
Finance & Insurance
This sector faces stringent regulatory compliance requirements (e.g., GLBA, PCI DSS) and handles highly sensitive financial data, making rapid incident response crucial to prevent breaches and maintain customer trust.
Healthcare & Life Sciences
Healthcare organizations must comply with HIPAA and HITECH regulations, protecting patient health information (PHI). A security incident can lead to severe penalties and compromise patient care, necessitating expert response.
Legal & Professional Services
Law firms and professional services companies handle confidential client information and intellectual property. A breach can result in significant legal liability, reputational damage, and loss of client business.
Manufacturing & Industrial
Industrial control systems and operational technology (OT) are increasingly targeted. Disruptions can halt production, cause physical damage, and impact supply chains, requiring specialized incident response expertise.
Frequently Asked Questions
What constitutes a 'critical security event' for this service?
A critical security event typically refers to an active, high-severity cyberattack that poses an immediate threat to your organization's operations, data, or reputation. This can include active ransomware deployment, significant data exfiltration, or widespread network compromise.
How quickly can I expect Cisco's incident response team to engage?
Upon activation of the service during a critical event, Cisco's expert team will engage as rapidly as possible to begin assessment and containment. The exact response time is dependent on the nature of the incident and the activation process.
Does this service cover proactive threat hunting or general security consulting?
No, the ERT Under Attack Service is specifically designed for reactive incident response during active, critical security events. It is not intended for proactive threat hunting, routine security assessments, or general IT support.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.