Cisco ERT Under Attack Service (EUA) Subscription
The Cisco ERT Under Attack Service provides immediate expert response to active cyber threats, ensuring swift containment and recovery for your organization.
- Rapid Response: Access to specialized incident response teams during active cyberattacks.
- Expert Guidance: Benefit from Cisco's deep security expertise to navigate complex breach scenarios.
- Containment & Recovery: Receive support to limit damage and restore normal operations efficiently.
- Proactive Measures: Understand attack vectors to improve future defenses and resilience.
Product Overview
Product Overview
This subscription provides access to Cisco's Emergency Response Team (ERT) when your organization is actively under cyberattack. It ensures you receive immediate, expert assistance to manage and mitigate security incidents, minimizing operational disruption and data loss.
Ideal for IT Managers and Business Owners in SMB and mid-market companies, this service integrates with your existing Cisco security infrastructure. It acts as a critical safety net, providing specialized support exactly when you need it most during a security crisis.
- Active Threat Engagement: Direct access to Cisco's ERT for immediate incident handling.
- Specialized Expertise: Leverage world-class security professionals for breach analysis and remediation.
- Operational Continuity: Minimize downtime and business impact during critical security events.
- Incident Management: Structured support for containing threats and restoring systems.
- Post-Incident Analysis: Gain insights to strengthen your security posture against future attacks.
Secure expert incident response when you need it most, ensuring business continuity and rapid recovery from cyber threats.
What This Enables
Immediate Cyberattack Response
Enable teams to quickly engage specialized incident responders when facing an active cyber threat. Streamline the process of containing breaches and initiating recovery protocols to minimize business impact.
organizations with active security monitoring, businesses experiencing a live intrusion, teams needing expert breach analysis, environments with critical data assets.
Expert Breach Containment
Automate the engagement of top-tier security professionals to isolate threats and prevent further spread within your network. Ensure efficient remediation steps are taken to restore system integrity and security.
businesses facing ransomware attacks, organizations with sensitive customer data, teams needing to prevent lateral movement of threats, environments with strict compliance requirements.
Accelerated Recovery Operations
Streamline the recovery process by leveraging Cisco's proven methodologies and expertise. Enable faster restoration of critical business functions and IT systems following a security incident.
companies prioritizing business continuity, organizations with defined RTO/RPO objectives, teams managing complex IT infrastructure, businesses seeking to reduce recovery time.
Key Features
24x7x365 Access to Cisco ERT
Immediate expert assistance is available around the clock, ensuring rapid response to critical security events.
Active Threat Engagement
Direct support for ongoing cyberattacks, providing focused efforts on containment and eradication.
Incident Management & Remediation
Structured guidance and support to effectively manage the incident lifecycle and restore operations.
Post-Incident Analysis & Reporting
Gain valuable insights into the attack and remediation, aiding in future threat prevention and security strategy refinement.
Subscription-Based Service
Predictable costs for critical incident response capabilities, ensuring readiness without upfront capital expenditure.
Industry Applications
Finance & Insurance
This sector faces high-value targets for cybercriminals and stringent regulatory compliance, making rapid, expert incident response crucial for data protection and operational continuity.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) and maintaining critical healthcare operations are paramount, requiring immediate expert intervention during security incidents to avoid breaches and service disruptions.
Manufacturing & Industrial
Operational technology (OT) and industrial control systems (ICS) are increasingly targeted, necessitating specialized incident response to prevent production downtime and ensure safety.
Legal & Professional Services
Handling confidential client information requires robust security and immediate response capabilities to mitigate risks associated with data breaches and maintain client trust.
Frequently Asked Questions
What constitutes an 'active attack' that triggers this service?
An active attack typically involves ongoing malicious activity targeting your network or systems, such as active intrusion, malware deployment, or denial-of-service attacks. Specific triggers are detailed in the service agreement.
How quickly can the Cisco ERT respond?
The service is designed for immediate engagement upon activation. Response times are critical and prioritized to address active threats as quickly as possible.
Does this service replace my existing security monitoring?
No, this service complements your existing security monitoring and incident detection capabilities. It provides specialized, on-demand expert intervention during critical events.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.