Cisco ERT Under Attack Service (EUA) Subscription
Cisco's ERT Under Attack Service subscription provides immediate expert response and remediation for active cyber threats, ensuring business continuity for your organization.
- 24/7 Expert Response: Access to Cisco's elite incident response team when your network is under active attack.
- Rapid Remediation: Swift containment and eradication of threats to minimize operational disruption and data loss.
- Proactive Threat Intelligence: Leverage Cisco's global threat intelligence to stay ahead of emerging attack vectors.
- Compliance Support: Assistance in meeting regulatory and reporting requirements following a security incident.
Product Overview
Product Overview
The Cisco ERT Under Attack Service (EUA) is a subscription-based platform license designed to provide immediate, expert-level incident response capabilities when your organization faces an active cyberattack. This service unlocks access to Cisco's elite security incident response team, offering critical support for containment, eradication, and recovery to minimize damage and restore operations swiftly.
This service is ideal for IT Managers and IT Professionals within SMB and mid-market companies who need guaranteed access to specialized security expertise during a critical incident. It integrates with your existing security infrastructure, providing a vital layer of defense and rapid response that complements your internal security posture without requiring extensive upfront investment in a dedicated incident response team.
- Immediate Incident Response: Gain access to Cisco's world-class incident response team during active cyber threats.
- Threat Containment & Eradication: Expert assistance to stop the spread of attacks and remove malicious actors from your network.
- Post-Incident Support: Guidance on recovery, forensic analysis, and remediation to prevent future occurrences.
- Regulatory Compliance Assistance: Support in fulfilling reporting obligations and demonstrating due diligence.
- Subscription-Based Access: Predictable costs for on-demand, high-level security incident response services.
Ensure your business has immediate access to elite cybersecurity expertise during a crisis with Cisco's ERT Under Attack Service subscription.
What This Enables
Immediate Response to Active Breaches
Enable teams to quickly engage expert incident responders when a significant cyber threat is detected. Streamline the process of containing and eradicating malicious activity to prevent further damage.
Organizations experiencing active ransomware attacks, data exfiltration, or advanced persistent threats, businesses needing to meet strict breach notification timelines, teams requiring specialized forensic analysis post-incident.
Mitigating Business Disruption
Automate the engagement of specialized security personnel to accelerate recovery from cyber incidents. Protect critical business operations by ensuring swift threat neutralization and system restoration.
Businesses where downtime directly impacts revenue and customer trust, companies operating in regulated industries with high availability requirements, organizations needing to minimize reputational damage from security breaches.
Fulfilling Compliance and Reporting
Streamline the process of documenting and reporting security incidents to meet regulatory obligations. Ensure that all necessary forensic data is collected and preserved for compliance audits and legal requirements.
Organizations subject to GDPR, CCPA, HIPAA, or other data privacy regulations, businesses needing to demonstrate due diligence in incident response, companies operating in sectors with stringent cybersecurity mandates.
Key Features
24/7 Access to Cisco's Incident Response Team
Provides immediate expert assistance during critical security events, reducing response time and potential damage.
Active Threat Containment and Eradication
Helps stop the spread of malware and remove malicious actors from your network quickly and effectively.
Forensic Analysis and Remediation Guidance
Offers in-depth investigation into the root cause of an incident and provides actionable steps for recovery and future prevention.
Subscription-Based Service
Ensures predictable costs and guaranteed access to high-level incident response services when needed.
Global Threat Intelligence Integration
Leverages Cisco's extensive knowledge of current threats to inform response strategies and enhance security posture.
Industry Applications
Finance & Insurance
This sector faces constant, sophisticated cyber threats and has stringent regulatory requirements for data protection and incident reporting, making rapid, expert response critical.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) and ensuring the availability of critical medical systems are paramount, with severe penalties for breaches and downtime.
Legal & Professional Services
Handling confidential client information requires robust security and immediate response capabilities to maintain trust and comply with professional ethics and data privacy laws.
Manufacturing & Industrial
Cyberattacks on operational technology (OT) can halt production, causing significant financial losses and safety risks, necessitating rapid incident containment.
Frequently Asked Questions
What constitutes an 'active attack' that triggers this service?
An active attack typically refers to a live, ongoing cyber incident such as ransomware encryption, unauthorized access, active data exfiltration, or a denial-of-service attack that is currently impacting your network operations.
How quickly can Cisco's team respond?
The service is designed for immediate engagement upon activation. Cisco's elite incident response team is on standby to begin the engagement process as soon as the service is invoked by the customer.
Does this service replace my existing security tools?
No, this service complements your existing security infrastructure and internal IT team. It provides specialized, on-demand expertise for critical incident response that goes beyond the capabilities of standard security tools.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.