Cisco ERT Under Attack Service (EUA) Subscription
The Cisco ERT Under Attack Service subscription provides rapid, expert incident response for your organization, ensuring swift containment and recovery during critical security events for a 5-year term.
- 24/7 Expert Response: Access to Cisco's elite incident response team to immediately address active threats.
- Rapid Containment: Coverage for swift action to limit the scope and impact of security breaches.
- Data Breach Mitigation: Protection against the financial and reputational damage associated with data exfiltration.
- Business Continuity: Entitlement to services that accelerate recovery and restore normal operations quickly.
Product Overview
Product Overview
This Cisco subscription provides access to the ERT Under Attack Service (EUA), a critical security offering designed to deliver immediate expert assistance when your organization is actively targeted by cyber threats. It ensures that Cisco's incident response capabilities are readily available to help contain, investigate, and remediate security incidents, minimizing operational disruption and potential data loss.
This service is ideal for IT Managers and IT Professionals within SMB and mid-market companies who need guaranteed access to specialized cybersecurity expertise during a live attack. It integrates with your existing security infrastructure, providing a vital layer of support that complements your internal IT resources and security tools.
- Immediate Threat Mobilization: Ensures Cisco's incident response team is on standby for rapid deployment.
- Expert Remediation Guidance: Provides access to specialized knowledge for effective breach containment.
- Proactive Threat Intelligence: Offers insights to help understand and counter ongoing attack vectors.
- Reduced Downtime: Accelerates recovery processes to restore business operations faster.
- Subscription-Based Access: Predictable billing for continuous security readiness over a defined term.
This Cisco subscription offers essential security incident response capabilities, providing peace of mind and critical support for SMB and mid-market teams facing active cyber threats.
What This Enables
Immediate Response to Active Breaches
Enable teams to quickly engage specialized cybersecurity experts when a live attack is detected. Streamline the containment and eradication process to minimize damage and operational impact.
organizations with critical data assets, businesses with regulatory compliance needs, companies experiencing active threat campaigns, environments with limited internal security staff
Accelerated Incident Recovery
Automate the engagement of expert resources to speed up the recovery phase after a security incident. Streamline the restoration of business operations and data integrity with guided remediation.
businesses prioritizing business continuity, companies with strict uptime SLAs, organizations managing complex IT environments, teams needing to reduce post-incident downtime
Proactive Threat Mitigation and Analysis
Enable teams to gain insights into ongoing attack methodologies and threat actor tactics. Automate the analysis of attack vectors to inform future security posture improvements.
organizations seeking to enhance threat intelligence, businesses with a history of targeted attacks, companies managing sensitive intellectual property, IT departments focused on risk reduction
Key Features
24/7 Incident Response Team Access
Immediate engagement of Cisco's elite cybersecurity experts during active threats to ensure swift and effective action.
Incident Containment and Eradication Support
Expert guidance to limit the spread of malware and neutralize threats, preventing further damage to your network and data.
Forensic Analysis and Investigation
Access to skilled professionals for in-depth analysis of security breaches, identifying root causes and attack vectors.
Recovery and Remediation Planning
Assistance in developing and executing plans to restore affected systems and data, minimizing business disruption.
Subscription-Based Service
Predictable costs and guaranteed availability of critical incident response services over the subscription term.
Industry Applications
Finance & Insurance
Financial institutions face stringent regulatory compliance and high-value targets, making rapid incident response critical to prevent data breaches and maintain customer trust.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data (PHI) and are subject to HIPAA, requiring immediate and expert response to security incidents to avoid severe penalties and protect patient privacy.
Manufacturing & Industrial
Industrial control systems and operational technology are increasingly targeted, and downtime due to cyberattacks can halt production, necessitating swift incident response to maintain operations.
Legal & Professional Services
Law firms and professional services handle confidential client information, making them prime targets for data theft; rapid incident response is essential to protect client data and firm reputation.
Frequently Asked Questions
What triggers the ERT Under Attack Service?
This service is activated when your organization is experiencing an active, ongoing cyber attack or security incident that requires immediate expert intervention.
What is the duration of this subscription?
This specific subscription is for a 5-year term, ensuring continuous access to Cisco's incident response capabilities.
Does this service replace my existing security tools?
No, the ERT Under Attack Service complements your existing security infrastructure and internal IT team by providing specialized, on-demand expertise during critical incidents.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.