Cisco ERT Under Attack Service (EUA) Subscription
Cisco's ERT Under Attack Service provides immediate, expert incident response to cyber threats, ensuring business continuity and data protection for your organization.
- Rapid Response: Access to Cisco's expert incident response team during active cyberattacks.
- Minimized Downtime: Swift containment and remediation to reduce operational disruption and financial loss.
- Data Protection: Safeguard sensitive company and customer data from breaches and unauthorized access.
- Expert Guidance: Receive specialized technical assistance to navigate complex security incidents effectively.
Product Overview
Product Overview
This subscription provides access to Cisco's Emergency Response Team (ERT) Under Attack Service (EUA). It is designed to offer immediate, expert assistance when your organization is actively experiencing a significant cyber security incident.
This service is ideal for IT Managers and Business Owners in SMB and mid-market companies who need guaranteed access to specialized incident response capabilities without the overhead of maintaining an in-house security operations center.
- 24/7 Expert Access: Immediate engagement with Cisco's elite incident response professionals.
- Active Threat Mitigation: Focused efforts to contain, eradicate, and recover from active cyberattacks.
- Post-Incident Analysis: Detailed reporting and recommendations to prevent future occurrences.
- Compliance Support: Assistance in meeting regulatory and legal notification requirements.
- Platform Agnostic: While branded Cisco, the response is focused on your business's critical systems.
Ensure your business has immediate access to world-class incident response when facing a critical cyber threat.
What This Enables
Immediate Cyberattack Response
Enable teams to quickly engage expert incident responders when a significant cyber threat is detected. Streamline the containment and eradication process to minimize business impact.
organizations with critical data assets, businesses with regulatory compliance needs, companies experiencing active threats, environments with limited internal security staff
Mitigating Ransomware Incidents
Automate the activation of specialized support to combat ransomware attacks. Protect against data encryption and system lockout by engaging experts for rapid recovery.
businesses reliant on continuous operations, companies handling sensitive customer information, organizations with remote workforces, environments with a high volume of digital transactions
Responding to Data Breach Events
Streamline the process of addressing potential data breaches with expert guidance. Ensure timely and accurate investigation and remediation to protect customer trust and meet compliance obligations.
companies processing personal identifiable information, businesses subject to data privacy laws, organizations with a public-facing digital presence, firms managing intellectual property
Key Features
On-demand access to Cisco ERT
Immediate engagement with elite cybersecurity professionals during a crisis, reducing response time and potential damage.
Active attack mitigation
Expert assistance in containing, eradicating, and recovering from active cyber threats, minimizing operational downtime and financial impact.
Post-incident analysis and reporting
Receive detailed insights into the attack vector and remediation steps, enabling proactive security improvements and compliance adherence.
Subscription-based service
Predictable costs for critical incident response readiness, ensuring budget availability for essential security support.
Expert guidance and support
Leverage specialized knowledge to navigate complex security incidents, protect sensitive data, and restore business operations efficiently.
Industry Applications
Finance & Insurance
This sector faces constant threats of financial fraud and data breaches, requiring rapid incident response to protect sensitive customer data and maintain regulatory compliance with stringent financial laws.
Healthcare & Life Sciences
Healthcare organizations handle highly sensitive patient data (PHI) and are frequent targets for ransomware, necessitating immediate expert response to ensure patient safety and comply with HIPAA regulations.
Manufacturing & Industrial
Attacks on industrial control systems or manufacturing networks can halt production, leading to significant financial losses and supply chain disruptions, making rapid incident response critical for operational continuity.
Legal & Professional Services
These firms manage highly confidential client information and intellectual property, making them prime targets for data theft. Swift incident response is crucial to protect client trust and avoid legal liabilities.
Frequently Asked Questions
When is the ERT Under Attack Service activated?
This service is activated when your organization is experiencing a significant, active cyber security incident that requires immediate expert intervention. It is not for general security advice or proactive monitoring.
What types of incidents does this service cover?
The service is designed for severe incidents such as active ransomware attacks, sophisticated network intrusions, or significant data breaches that pose an immediate threat to business operations and data integrity.
How do I initiate a support request?
Upon subscription, you will receive specific contact information and procedures for initiating an ERT Under Attack engagement. This typically involves direct contact with Cisco's incident response coordination center.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.