Cisco ERT Under Attack Service (EUA) Subscription
The Cisco ERT Under Attack Service provides 24x7 access to expert incident response teams for critical cyber events, ensuring swift containment and recovery.
- 24/7 Expert Response: Access to Cisco's elite incident response team when your organization is under active cyberattack.
- Rapid Containment: Swift action to isolate threats, prevent further damage, and restore critical operations quickly.
- Minimize Business Impact: Reduce downtime, data loss, and reputational damage through immediate, expert intervention.
- Proactive Threat Intelligence: Benefit from insights that help prevent future attacks and strengthen your security posture.
Product Overview
Product Overview
This subscription provides essential access to Cisco's Emergency Response Team (ERT) when your business faces an active cyberattack. It ensures that expert incident responders are available around the clock to help contain threats, mitigate damage, and guide your organization through the recovery process.
Designed for businesses of all sizes that rely on their IT infrastructure, this service is crucial for IT Managers and Business Owners seeking to protect their operations from the devastating impact of cyber incidents. It integrates with your existing security framework, offering a vital safety net during emergencies.
- On-Demand Incident Response: Immediate access to specialized cybersecurity professionals during a live attack.
- Threat Containment: Expert guidance and support to isolate compromised systems and prevent lateral movement of threats.
- Data Breach Mitigation: Strategies and actions to limit data exfiltration and protect sensitive information.
- Operational Recovery: Assistance in restoring affected systems and resuming normal business functions efficiently.
- Post-Incident Analysis: Insights and recommendations to improve future security defenses and incident preparedness.
Ensure your business has immediate access to elite cybersecurity expertise during a crisis with this critical Cisco service.
What This Enables
Immediate Response to Active Cyberattacks
Enable teams to quickly engage expert incident responders when facing a live cyber threat. Streamline the process of containing breaches and initiating recovery protocols to minimize operational disruption.
organizations with critical data assets, businesses with regulatory compliance needs, companies reliant on continuous operations, teams managing remote workforces
Mitigating Ransomware and Data Extortion
Automate the engagement of specialized teams to combat ransomware attacks and data extortion attempts. Protect sensitive information and reduce the financial and operational impact of such threats.
businesses handling sensitive customer information, companies with significant intellectual property, organizations with strict data privacy requirements, teams facing advanced persistent threats
Accelerating Incident Recovery and Business Continuity
Streamline the recovery process after a security incident with expert guidance. Ensure business continuity by rapidly restoring affected systems and services with minimal data loss.
organizations with high availability requirements, companies with complex IT infrastructures, teams needing to meet strict RTO/RPO objectives, businesses with limited internal incident response capacity
Key Features
24/7 Access to Cisco ERT
Immediate engagement of elite cybersecurity professionals during any active cyberattack, regardless of time.
Incident Containment and Eradication
Expert guidance to isolate threats, remove malicious actors, and prevent further compromise of your network.
Data Breach Mitigation Support
Assistance in limiting data exfiltration and protecting sensitive information from unauthorized access or theft.
Business Continuity and Recovery Assistance
Support to restore critical systems and operations efficiently, minimizing downtime and financial losses.
Post-Incident Analysis and Recommendations
Valuable insights into the attack vector and remediation steps to strengthen your security posture against future threats.
Industry Applications
Finance & Insurance
This sector faces stringent regulatory compliance requirements and high-value targets for cybercriminals, making rapid incident response critical for maintaining trust and avoiding severe penalties.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) and ensuring the continuous operation of critical medical systems are paramount, requiring swift action during security incidents to prevent patient harm and HIPAA violations.
Manufacturing & Industrial
Operational technology (OT) and industrial control systems (ICS) are increasingly targeted, and downtime can lead to significant production losses and safety risks, necessitating rapid incident response.
Legal & Professional Services
These firms handle highly confidential client information, making them prime targets for data theft. A swift and expert response is essential to protect client privilege and maintain professional reputation.
Frequently Asked Questions
What constitutes an 'Under Attack' scenario for this service?
This service is designed for active, ongoing cyberattacks that pose an immediate threat to your business operations, data integrity, or security. This includes active intrusions, ransomware deployment, or significant data breaches in progress.
How quickly can the ERT team respond?
Upon activation, the Cisco ERT aims for the fastest possible response to engage with your incident. The exact response time can depend on the severity of the incident and your organization's ability to provide necessary access and information.
Does this service include proactive security monitoring?
No, this is a reactive service specifically for active 'Under Attack' scenarios. It is designed to provide immediate expert assistance during a crisis, complementing your existing proactive security measures.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.