Cisco ERT Under Attack Service (EUA) 3-Year Subscription
The Cisco ERT Under Attack Service provides critical incident response capabilities for your organization over a 3-year subscription term, ensuring swift action during security breaches.
- Rapid Response: Access to expert incident responders to contain and remediate security threats quickly.
- Expert Guidance: Benefit from specialized knowledge to navigate complex cyberattack scenarios and minimize damage.
- Proactive Mitigation: Receive support to identify vulnerabilities and implement measures to prevent future attacks.
- Business Continuity: Ensure faster recovery times and reduced operational impact during and after a security incident.
Product Overview
Product Overview
The Cisco ERT Under Attack Service (EUA) is a subscription-based platform licensing offering designed to provide immediate, expert assistance during active cyberattacks. This service ensures that businesses have access to Cisco's elite incident response teams when they need it most, helping to contain threats, investigate breaches, and restore operations efficiently.
This service is ideal for IT Managers and IT Professionals within SMB and mid-market companies who are responsible for maintaining network security and operational resilience. It integrates with existing security infrastructure, providing a vital layer of support that complements internal IT capabilities and ensures preparedness for critical security events.
- Immediate Access: Get direct access to Cisco's expert incident response team during a declared security incident.
- Containment & Eradication: Receive assistance to stop the spread of threats and remove malicious elements from your network.
- Forensic Investigation: Benefit from expert analysis to understand the scope and impact of a security breach.
- Recovery Support: Get guidance to restore affected systems and data, minimizing downtime.
- Post-Incident Review: Understand the root cause and receive recommendations to improve future security posture.
This essential service provides SMB and mid-market teams with enterprise-grade incident response, ensuring critical support is available when facing active cyber threats.
What This Enables
Immediate Expert Incident Response
Enable teams to quickly engage specialized cybersecurity professionals during an active security breach. Streamline the containment and eradication process to limit damage and operational disruption.
organizations with critical data, businesses with regulatory compliance needs, companies with limited internal security staff, environments with high-value intellectual property
Accelerated Breach Investigation
Automate the process of understanding the scope and root cause of a cyberattack with expert forensic analysis. Streamline evidence gathering and reporting to support remediation and compliance efforts.
companies facing data breach notification requirements, businesses needing to identify compromised systems, organizations requiring detailed post-incident analysis, environments with complex network architectures
Enhanced Business Continuity Planning
Ensure faster recovery times and minimize operational downtime by having expert guidance readily available. Protect against prolonged service interruptions and financial losses associated with security incidents.
businesses with high availability requirements, organizations in regulated industries, companies with significant customer-facing operations, environments reliant on continuous IT services
Key Features
24/7 Access to Cisco Incident Responders
Immediate expert assistance is available around the clock, ensuring swift action during critical security events.
Incident Containment and Eradication
Expert support helps stop the spread of threats and remove malicious actors from your network, minimizing damage.
Forensic Analysis and Investigation
Gain a clear understanding of the attack's scope, origin, and impact to inform remediation and legal requirements.
Recovery and Restoration Guidance
Receive expert advice to efficiently restore affected systems and data, reducing business downtime.
Post-Incident Review and Recommendations
Learn from security incidents with expert analysis and receive actionable advice to improve your organization's security posture.
Industry Applications
Finance & Insurance
This sector faces high-value targets for cybercriminals and strict regulatory compliance requirements, making rapid incident response critical for data protection and avoiding severe penalties.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) is paramount, and any breach can lead to significant regulatory fines under HIPAA and severe reputational damage, necessitating swift incident handling.
Manufacturing & Industrial
Operational technology (OT) and industrial control systems (ICS) are increasingly targeted, and attacks can lead to production downtime, safety risks, and supply chain disruptions, requiring specialized response.
Legal & Professional Services
These firms handle highly confidential client information, making them prime targets for data theft. A breach can result in loss of client trust, malpractice claims, and regulatory scrutiny.
Frequently Asked Questions
What constitutes an 'Under Attack' scenario for this service?
An 'Under Attack' scenario is typically defined as an active, ongoing cybersecurity incident that poses a significant threat to your organization's operations, data, or reputation. This includes active intrusions, ransomware attacks, or significant data breaches.
How do I initiate a service request?
Upon purchasing the subscription, you will receive specific contact information and procedures for initiating an incident response engagement with Cisco's ERT team during an active attack.
What is the duration of this subscription?
This specific subscription covers a period of three years from the date of purchase, ensuring continuous access to the incident response service throughout the term.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.