
Cisco ERT Under Attack Service (EUA) 5-Year Subscription
The Cisco ERT Under Attack Service provides critical incident response capabilities for your organization, ensuring swift action during security breaches over a 5-year term.
- Rapid Incident Response: Access to expert security teams to contain and mitigate cyber threats effectively.
- 24/7 Expert Support: Continuous availability of specialized cybersecurity professionals to assist during emergencies.
- Proactive Threat Mitigation: Coverage for immediate response to active attacks, minimizing operational impact.
- Compliance Assurance: Support for meeting regulatory requirements by demonstrating preparedness for security incidents.
Product Overview
Product Overview
The Cisco ERT Under Attack Service (EUA) is a subscription-based platform licensing solution designed to provide immediate, expert assistance during active cyber security incidents. This service ensures that businesses have access to Cisco's elite incident response teams when they are most vulnerable, helping to contain threats and restore operations quickly.
This service is ideal for IT Managers and IT Professionals within SMB and mid-market companies who need a reliable, pre-arranged support structure for critical security events. It integrates with existing Cisco security infrastructure, providing a vital layer of defense and rapid recovery capability without the overhead of maintaining an in-house incident response team.
- Expert Incident Response: Immediate access to Cisco's top security incident responders.
- Threat Containment: Services focused on stopping active attacks and preventing further damage.
- Operational Resilience: Minimizes downtime and business disruption during security emergencies.
- Subscription Term: 5-year coverage provides long-term security planning and budget predictability.
- Platform Integration: Designed to work with your existing Cisco security investments.
Ensure your business is prepared for the unexpected with Cisco's expert incident response, offering peace of mind and critical support when you need it most.
What This Enables
Immediate Response to Active Breaches
Enable teams to quickly engage expert incident responders when a live cyber attack is detected. Streamline the process of containing threats and mitigating damage to business operations.
organizations with critical data assets, businesses with regulatory compliance needs, companies with limited in-house security staff, environments with high-value intellectual property
Minimizing Downtime During Incidents
Automate the activation of specialized security personnel to accelerate threat containment and recovery efforts. Protect against prolonged operational disruptions and financial losses associated with security breaches.
businesses reliant on continuous operations, companies with strict service level agreements, organizations facing competitive pressures, environments with complex IT infrastructure
Ensuring Regulatory Compliance
Provide documented evidence of preparedness for security incidents, aiding in compliance with data breach notification and incident response regulations. Streamline reporting and remediation processes post-incident.
organizations in regulated industries, businesses handling sensitive customer data, companies subject to cybersecurity mandates, environments with audit requirements
Key Features
5-Year Subscription Term
Provides long-term security planning and budget predictability for critical incident response services.
Expert Incident Response Team Access
Ensures immediate engagement with Cisco's top security professionals during active cyber attacks.
Threat Containment and Mitigation
Focuses on stopping ongoing attacks and minimizing damage to your business operations and data.
24/7 Availability
Guarantees that expert support is accessible at any time, crucial for responding to security emergencies.
Platform Licensing
Integrates with your existing Cisco security infrastructure, providing a unified approach to threat management.
Industry Applications
Finance & Insurance
This sector faces high risks of sophisticated cyber attacks and has stringent regulatory requirements for data protection and incident response, making rapid, expert intervention crucial.
Healthcare & Life Sciences
Healthcare organizations handle highly sensitive patient data (PHI) and are frequent targets for ransomware, requiring swift incident response to maintain patient care and comply with HIPAA.
Manufacturing & Industrial
Industrial control systems and operational technology (OT) are increasingly targeted, and downtime can have severe financial and safety consequences, necessitating rapid response to cyber threats.
Legal & Professional Services
These firms manage confidential client information and are prime targets for data theft and espionage, requiring robust incident response to protect sensitive data and maintain client trust.
Frequently Asked Questions
What is the Cisco ERT Under Attack Service?
The Cisco ERT Under Attack Service (EUA) is a 5-year subscription that provides your organization with immediate access to Cisco's elite incident response team when you are actively under a cyber attack. It is designed to help contain threats and minimize damage.
Who is this service for?
This service is for businesses, particularly SMB and mid-market companies, that want pre-arranged access to expert incident response capabilities. It is ideal for IT Managers and IT Professionals responsible for cybersecurity.
What kind of incidents does this cover?
This service is specifically for active cyber security attacks, such as malware outbreaks, ransomware incidents, or data breaches. It provides immediate support to help contain and resolve these critical events.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.