Cisco ERT Under Attack Service (EUA) 5-Year Subscription
The Cisco ERT Under Attack Service provides critical incident response capabilities for your organization over a 5-year term, ensuring swift mitigation of cyber threats.
- Rapid Response: Access to expert incident responders to quickly contain and resolve security breaches.
- Threat Intelligence: Proactive insights and guidance to understand and defend against emerging cyber risks.
- 24/7 Support: Continuous availability of specialized technical assistance to address security incidents anytime.
- Incident Management: Structured processes and tools to effectively manage the lifecycle of a security event.
Product Overview
Product Overview
The Cisco ERT Under Attack Service (EUA) is a subscription-based platform license designed to provide your organization with expert incident response capabilities when facing active cyber threats. This service ensures you have immediate access to Cisco's security specialists and resources to help contain, investigate, and remediate security breaches, minimizing operational impact and data loss.
This service is ideal for IT Managers and IT Professionals within SMB and mid-market companies who need a reliable and expert-driven response plan for security incidents. It integrates with your existing security infrastructure, providing a critical layer of support during high-stress cyber events, ensuring business continuity and protecting sensitive data.
- Expert Incident Response: Immediate engagement of Cisco's elite security team during active attacks.
- Breach Containment: Tools and methodologies to limit the scope and impact of security incidents.
- Forensic Analysis: In-depth investigation to understand the root cause and extent of a breach.
- Remediation Guidance: Actionable advice and support to restore systems and prevent recurrence.
- Subscription Term: 5-year license provides long-term security assurance and predictable budgeting.
Ensure your business is prepared for the unexpected with expert-led incident response, providing peace of mind and critical support when you need it most.
What This Enables
Access to Expert Incident Response
Enable teams to engage specialized security professionals immediately when a cyber attack is detected. This ensures swift action to contain threats and minimize damage to business operations.
organizations with critical data assets, businesses with regulatory compliance needs, companies with limited internal security staff, environments with high-value intellectual property
Protection Against Data Breach Impact
Protect against the financial and reputational damage of a data breach by leveraging expert analysis and remediation. This service helps to quickly identify the scope of compromise and restore affected systems.
businesses handling sensitive customer information, companies operating in regulated industries, organizations with a significant online presence, firms reliant on digital operations
Entitlement to Proactive Threat Guidance
Receive timely intelligence and actionable advice from Cisco's security experts to better understand and defend against evolving cyber threats. This proactive approach helps in strengthening defenses before an incident occurs.
companies seeking to enhance their security posture, organizations managing complex IT environments, businesses with remote or hybrid workforces, firms prioritizing risk mitigation
Key Features
Expert Incident Response Team
Immediate access to Cisco's top security professionals during a crisis, ensuring efficient and effective handling of cyber attacks.
24/7 Availability
Continuous support ensures that your organization can respond to threats at any time, day or night, minimizing downtime.
Breach Containment and Remediation
Structured processes and expert guidance to limit the impact of an attack and restore normal operations quickly.
Threat Intelligence and Analysis
Gain insights into current threats and vulnerabilities, enabling proactive defense strategies and informed decision-making.
5-Year Subscription Term
Provides long-term security assurance and predictable budgeting for critical incident response capabilities.
Industry Applications
Finance & Insurance
Financial institutions face stringent regulatory requirements and high risks of cyber threats, making expert incident response critical for compliance and data protection.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data (PHI) and are frequent targets, requiring rapid response to maintain patient care continuity and HIPAA compliance.
Legal & Professional Services
Law firms and professional services companies manage highly confidential client information, necessitating robust security incident response to protect client trust and data integrity.
Manufacturing & Industrial
Industrial control systems and operational technology (OT) in manufacturing are increasingly targeted, requiring specialized incident response to prevent disruption of production and ensure safety.
Frequently Asked Questions
What is the Cisco ERT Under Attack Service?
The Cisco ERT Under Attack Service (EUA) is a subscription service that provides your organization with access to Cisco's expert incident response team and resources when you are facing an active cyber security incident.
How quickly can I expect assistance?
Upon activation of the service during an incident, you gain immediate access to Cisco's specialized incident responders who will begin the containment and remediation process.
What types of incidents does this service cover?
This service is designed for active cyber security incidents, including malware outbreaks, ransomware attacks, data breaches, and other significant security events that require expert intervention.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.