Cisco ERT Under Attack Service (EUA) - 5 Year Subscription
Cisco's ERT Under Attack Service provides critical incident response capabilities for your organization over a 5-year term.
- Rapid Incident Response: Access to Cisco's expert incident response team during active cyber threats.
- Business Continuity: Minimize downtime and operational impact during security breaches.
- Compliance Assurance: Meet regulatory and industry requirements for incident reporting and handling.
- Expert Guidance: Receive specialized support to navigate and recover from cyberattacks effectively.
Product Overview
Product Overview
The Cisco ERT Under Attack Service (EUA) is a subscription-based platform license designed to provide essential support during active cyber incidents. This service ensures that businesses have immediate access to Cisco's expert incident response team when facing critical security threats, helping to contain damage and restore operations quickly.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market companies who need a reliable, pre-arranged support structure for severe cyber events. It integrates into existing security frameworks, providing a crucial layer of defense and recovery capability without requiring the immediate procurement of external incident response firms during a crisis.
- 24/7 Expert Access: Immediate engagement with Cisco's elite incident response specialists.
- Threat Containment: Proactive measures to limit the scope and impact of cyberattacks.
- Forensic Analysis: Detailed investigation to understand the attack vector and extent of compromise.
- Recovery Support: Guidance and assistance to restore affected systems and data.
- Post-Incident Review: Comprehensive reporting and recommendations to enhance future security posture.
This 5-year subscription offers peace of mind and essential resources for SMB and mid-market teams facing evolving cyber threats.
What This Enables
Access to Expert Incident Response
Enable teams to immediately engage with Cisco's elite incident response specialists when a significant cyber threat is detected. This ensures swift action to contain and mitigate the impact of an attack.
Organizations with critical data assets, Businesses requiring rapid threat containment, Teams managing complex IT environments, Companies with regulatory compliance needs.
Minimize Business Disruption
Streamline recovery processes and reduce operational downtime following a security breach. Expert guidance helps restore systems and data efficiently, maintaining business continuity.
Businesses reliant on continuous operations, Organizations facing high-impact cyber threats, Teams needing to restore services quickly, Companies with defined RTO/RPO objectives.
Meet Compliance and Reporting Demands
Automate adherence to regulatory requirements for incident handling and reporting. Access to forensic analysis and detailed documentation supports compliance mandates.
Regulated industries with strict data breach notification rules, Organizations subject to cybersecurity compliance frameworks, Businesses needing auditable incident response records, Companies operating under GDPR or similar regulations.
Key Features
Dedicated Incident Response Team Access
Provides immediate engagement with specialized cybersecurity experts during a crisis, ensuring timely and effective containment.
24/7/365 Availability
Ensures support is available at any time, crucial for responding to unpredictable cyber threats.
Forensic Analysis Capabilities
Enables thorough investigation of security incidents to identify root causes and extent of compromise.
Recovery and Remediation Support
Offers expert guidance to restore affected systems and data, minimizing business disruption.
5-Year Subscription Term
Secures long-term access to critical incident response services, providing predictable costs and consistent coverage.
Industry Applications
Finance & Insurance
Financial institutions face constant threats and have stringent regulatory requirements for data protection and incident response, making this service critical for compliance and operational continuity.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data and are subject to strict regulations like HIPAA, requiring robust incident response capabilities to protect data and maintain patient care.
Manufacturing & Industrial
Industrial control systems and supply chain operations are increasingly targeted, necessitating rapid incident response to prevent operational shutdowns and protect critical infrastructure.
Legal & Professional Services
Law firms and professional services companies handle highly confidential client information, making them prime targets for data breaches and requiring swift, expert response to maintain trust and compliance.
Frequently Asked Questions
What triggers the 'Under Attack' service?
The service is activated when your organization is experiencing an active, significant cyber security incident that requires immediate expert intervention.
What is the duration of this service?
This specific offering is a 5-year subscription, providing continuous coverage for the specified period.
Who provides the incident response expertise?
The incident response expertise is provided by Cisco's dedicated team of cybersecurity professionals.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.