Cisco ERT Under Attack Service Subscription
The Cisco ERT Under Attack Service subscription provides rapid incident response and expert support for 5 years to help your organization quickly recover from cyber threats.
- Coverage for Cyber Incidents: Immediate access to Cisco's expert incident response team during active attacks.
- Rapid Response: Expedited engagement with security specialists to contain and remediate threats.
- Expert Guidance: Benefit from specialized knowledge to navigate complex security breaches and recovery.
- Business Continuity: Minimize operational disruption and data loss through swift and effective incident management.
Product Overview
Product Overview
This Cisco ERT Under Attack Service subscription provides essential support for businesses facing active cyber threats. It ensures rapid access to Cisco's elite incident response team, offering expert guidance and technical assistance to contain, investigate, and remediate security breaches.
IT Managers and IT Professionals in SMB and mid-market companies utilize this service to bolster their security posture. It integrates with existing security infrastructure, providing a critical lifeline during high-stress cyberattack scenarios to ensure business continuity and data protection.
- Expert Incident Response: Direct access to Cisco's dedicated security incident response experts.
- Threat Containment: Tools and methodologies to quickly isolate and stop the spread of active threats.
- Forensic Analysis: In-depth investigation to understand the attack vector and impact.
- Remediation Support: Assistance in restoring systems and data to pre-incident states.
- Proactive Guidance: Recommendations to improve security posture and prevent future attacks.
This subscription is the right choice for SMB and mid-market teams needing immediate, expert help during critical cyber incidents.
What This Enables
Immediate Response to Active Breaches
Enable teams to quickly engage specialized incident response experts when a significant cyberattack is underway. Streamline the containment and remediation process to limit damage and restore operations faster.
businesses with critical data, organizations with regulatory compliance needs, companies with remote workforces, environments with complex IT infrastructure
Expert Guidance During Security Incidents
Automate the process of securing expert external support during a security crisis. Provide IT professionals with direct access to Cisco's threat intelligence and remediation strategies to navigate complex breaches effectively.
companies lacking dedicated 24/7 security operations, organizations needing specialized forensic analysis, businesses with limited incident response experience
Minimizing Downtime and Financial Loss
Streamline incident response to reduce operational downtime and associated financial losses. Protect sensitive data and maintain customer trust by ensuring swift and effective recovery from security threats.
businesses reliant on continuous operations, companies with strict service level agreements, organizations handling sensitive customer information
Key Features
24/7 Access to Cisco Incident Response Team
Gain immediate access to elite security professionals when your organization is under attack, ensuring rapid containment and mitigation.
Expert Threat Analysis and Forensics
Benefit from in-depth investigation to understand attack vectors, identify compromised systems, and assess the full impact of a breach.
Guided Remediation and Recovery
Receive expert assistance to restore affected systems, recover data, and implement measures to prevent recurrence.
Subscription Term (5 Years)
Ensure long-term preparedness and predictable costs for critical incident response services over a five-year period.
Industry Applications
Finance & Insurance
Financial institutions face stringent regulatory compliance and high stakes for data breaches, making rapid incident response critical to maintain trust and avoid severe penalties.
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data and are subject to HIPAA, requiring swift action during breaches to protect privacy and ensure operational continuity.
Manufacturing & Industrial
Industrial control systems and operational technology are increasingly targeted, and downtime can lead to significant production loss and safety risks, necessitating rapid incident response.
Legal & Professional Services
Law firms and professional services handle confidential client information, making data breaches a major risk to client trust and professional reputation, requiring immediate and expert handling.
Frequently Asked Questions
What constitutes an 'attack' that triggers this service?
This service is designed for active, significant cyber threats that pose an immediate risk to your business operations, data, or systems. This typically includes ransomware, advanced persistent threats, or widespread malware infections.
How quickly can the incident response team be engaged?
Upon activation due to an active attack, the Cisco ERT is engaged with expedited priority to begin containment and analysis as quickly as possible.
Does this service include proactive security monitoring?
This service is primarily focused on reactive incident response during an active attack. While it provides valuable insights for future prevention, it does not typically include continuous, proactive monitoring.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.