Cisco FM10000-EW-5Y - Extended Warranty for 5 Years
Secure an additional 5 years of limited warranty coverage for your Cisco FM10000 platform, ensuring uninterrupted operation and access to essential support services.
- Extended Hardware Coverage: Gain an additional 5 years of protection against hardware failures beyond the original warranty period.
- Continued Operational Uptime: Minimize unexpected downtime and associated business losses with guaranteed access to hardware replacement.
- Access to Technical Support: Maintain eligibility for critical technical assistance and troubleshooting from Cisco.
- Compliance and Stability: Ensure your network infrastructure remains compliant and stable with extended vendor support.
Product Overview
Product Overview
This offering provides a 5-year extension to the limited warranty for specific Cisco FM10000 platform hardware. It ensures continued hardware support and access to essential services, safeguarding your investment and operational continuity.
Designed for businesses that rely on their Cisco FM10000 infrastructure, this extended warranty is ideal for IT Managers and IT Professionals seeking to maintain system stability and predictable operational costs. It fits into environments where long-term hardware reliability and vendor support are paramount.
- Extended Warranty Term: Provides an additional 5 years of hardware warranty coverage.
- Hardware Replacement: Guarantees replacement of covered hardware components that fail during the extended term.
- Vendor Support Access: Maintains your eligibility for Cisco's technical support services.
- Predictable IT Budgeting: Helps manage IT expenses by avoiding unexpected hardware replacement costs.
- Operational Continuity: Reduces the risk of business disruption due to hardware failure.
This extended warranty is the prudent choice for SMB and mid-market organizations prioritizing long-term hardware reliability and predictable IT operations.
What This Enables
Hardware Failure and Replacement Coverage
Coverage for hardware components within the Cisco FM10000 platform that fail during the extended warranty period. This ensures timely replacement to minimize business disruption and maintain network functionality.
organizations with critical network infrastructure, businesses prioritizing uptime, companies managing aging hardware assets, environments with long hardware refresh cycles
Continued Access to Vendor Support
Entitlement to continued access to Cisco's technical support resources for troubleshooting and issue resolution related to the covered hardware. This provides expert assistance when needed to maintain operational stability.
businesses relying on vendor expertise, IT teams managing complex environments, organizations with limited in-house specialized support, companies requiring timely issue resolution
Protection Against Unexpected Costs
Protection against the significant financial impact of out-of-warranty hardware failures. This extension allows for predictable budgeting for hardware maintenance over an additional five years.
companies focused on cost predictability, businesses seeking to optimize IT spend, organizations avoiding capital expenditure surprises, budget-conscious IT departments
Key Features
5-Year Warranty Extension
Provides extended hardware protection beyond the standard warranty, reducing the risk of unexpected failures and costs.
Hardware Replacement Service
Guarantees replacement of failed hardware components, ensuring your network infrastructure remains operational.
Access to Cisco Support
Maintains eligibility for technical assistance from Cisco, helping resolve issues efficiently.
Predictable IT Expense Management
Helps businesses budget for hardware maintenance, avoiding large, unforeseen capital expenditures.
Extended Asset Lifespan
Allows businesses to maximize the return on investment from their existing Cisco FM10000 platform.
Industry Applications
Finance & Insurance
Financial institutions require highly stable and continuously available network infrastructure to support critical transaction processing and data security, making extended hardware support essential for minimizing downtime.
Healthcare & Life Sciences
Healthcare providers depend on reliable network operations for patient care systems, data management, and regulatory compliance (like HIPAA), where any downtime can have severe consequences.
Manufacturing & Industrial
Industrial operations rely on robust and consistent network connectivity for production lines, automation, and supply chain management, where extended hardware support prevents costly production interruptions.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and require uninterrupted access to case management systems and communication tools, making hardware reliability a top priority.
Frequently Asked Questions
What specific hardware does this warranty extension cover?
This warranty extension applies to the Cisco FM10000 platform hardware. Specific component coverage details are outlined in the warranty terms and conditions.
What is the duration of this extended warranty?
This offering provides an additional 5 years of limited warranty coverage, starting from the expiration of the original warranty period.
What happens if a covered component fails?
If a covered hardware component fails during the extended warranty period, Cisco will provide a replacement according to the terms of the limited warranty.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.