Cisco Extended Support Plus with Government Cloud Services - 1 Year
Gain access to Cisco's premier support and specialized government cloud services for one year, ensuring your critical infrastructure remains operational and compliant.
- Extended Support: Access to 24x7 technical support, hardware replacement, and software updates for your Cisco devices.
- Government Cloud Services: Specialized cloud services designed to meet the stringent security and compliance requirements of government entities.
- Proactive Issue Resolution: Benefit from advanced technical support and diagnostics to minimize downtime and maintain peak performance.
- Compliance Assurance: Ensure your network adheres to government regulations and security mandates with dedicated cloud services.
Product Overview
Product Overview
This is a one-year subscription for Cisco Extended Support Plus, which includes advanced technical support, hardware replacement, and software updates for eligible Cisco products. It also incorporates specialized cloud services tailored for government entities, ensuring compliance with strict regulatory and security standards.
This offering is designed for IT professionals and managers within government agencies or organizations handling sensitive government data. It integrates seamlessly with existing Cisco network hardware and software, providing a critical layer of operational continuity and security assurance for their own IT environments.
- 24x7 Technical Assistance: Immediate access to Cisco's expert support engineers for troubleshooting and issue resolution.
- Hardware Replacement: Expedited replacement of faulty hardware to minimize network downtime.
- Software Updates & Bug Fixes: Continuous access to the latest software releases, patches, and bug fixes.
- Government Cloud Compliance: Specialized cloud services meeting federal security and data handling requirements.
- Dedicated Account Management: Access to a technical account manager for strategic guidance and proactive support.
This Cisco subscription provides government organizations with the essential support and specialized cloud services needed to maintain secure, compliant, and high-performing networks.
What This Enables
Ensuring Continuous Network Uptime
Enable teams to maintain critical network services without interruption. Access to 24x7 expert support and rapid hardware replacement minimizes costly downtime.
on-premises data centers, hybrid cloud environments, distributed network infrastructure
Meeting Government Compliance Standards
Streamline adherence to stringent government security and data handling regulations. Specialized cloud services are designed to meet federal requirements.
federal agency networks, state and local government IT, defense contractor systems
Accessing Latest Software and Security Patches
Automate the process of staying current with essential software updates and security fixes. Protect against emerging threats and ensure optimal performance.
network infrastructure management, security operations, IT asset lifecycle management
Key Features
24x7x365 Technical Support
Provides immediate access to Cisco experts for rapid troubleshooting and issue resolution, minimizing operational disruptions.
Advanced Hardware Replacement
Ensures quick replacement of faulty hardware components, reducing network downtime and maintaining service availability.
Software Updates and Bug Fixes
Grants access to the latest software releases and patches, enhancing security, performance, and stability.
Government Cloud Services
Offers specialized cloud solutions designed to meet the rigorous security and compliance requirements of government entities.
Access to Cisco TAC Engineers
Connects users with highly skilled technical assistance center engineers for complex problem-solving.
Industry Applications
Government & Public Sector
This service directly addresses the stringent security, compliance, and operational continuity requirements mandated for government IT infrastructure, including specialized cloud services.
Defense & National Security
Provides the high level of support and secure, compliant services necessary for defense-related organizations managing critical and sensitive networks.
Finance & Insurance
Offers the robust support and security features needed to maintain compliance with financial regulations and ensure the availability of critical financial systems.
Healthcare & Life Sciences
Ensures the reliability and security of healthcare networks, supporting compliance with regulations like HIPAA and maintaining access to patient data.
Frequently Asked Questions
What is Cisco Extended Support Plus?
Cisco Extended Support Plus is a service offering that provides advanced technical support, hardware replacement, and software updates for eligible Cisco products. It aims to ensure the continued operation and security of your network infrastructure.
What are Government Cloud Services in this context?
These are specialized cloud-based services from Cisco that are designed to meet the specific security, compliance, and operational requirements of government agencies and entities handling sensitive data.
What is the term of this license?
This is a one-year subscription license, providing coverage and access to services for a 12-month period from the activation date.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.