Cisco Horizon Mobility Onboarding and Support Subscription
The Cisco Horizon Mobility Onboarding and Support Subscription provides essential access to Cisco's support resources and platform features for your business network.
- 24x7 Technical Support: Access to Cisco TAC for critical issue resolution, minimizing downtime.
- Software Updates & Patches: Entitlement to the latest software releases and security patches to maintain system integrity.
- Hardware Support: Coverage for hardware issues, ensuring your network infrastructure remains operational.
- Expert Guidance: Benefit from Cisco's expertise for optimal platform configuration and performance.
Product Overview
Product Overview
This Cisco Horizon Mobility Onboarding and Support Subscription is a platform software license designed to provide your business with continuous access to Cisco's technical support and software updates.
It is intended for IT Managers and IT Professionals within SMB and mid-market organizations who rely on Cisco's networking solutions for their own business operations, ensuring their infrastructure remains secure, up-to-date, and fully supported.
- Platform Licensing: Unlocks full capabilities of the Cisco Horizon Mobility platform.
- Subscription Billing: Predictable, recurring costs for ongoing access and support.
- Onboarding Assistance: Facilitates initial setup and integration of the platform.
- Ongoing Technical Support: Provides access to Cisco's expert technical assistance center (TAC).
- Software Maintenance: Guarantees access to software updates, patches, and new feature releases.
This subscription is the ideal choice for SMB and mid-market teams seeking reliable Cisco platform operation and expert support without the overhead of enterprise-level management.
What This Enables
Continuous Access to Expert Technical Support
Access to Cisco's Technical Assistance Center (TAC) for prompt resolution of critical network issues. This ensures minimal disruption to your business operations and maintains productivity.
On-premises network infrastructure, hybrid cloud deployments, business-critical application support
Proactive Software Updates and Security Patches
Entitlement to the latest software releases, feature enhancements, and security patches. This protects your network from emerging threats and ensures optimal performance.
Network security posture management, regulatory compliance adherence, performance optimization
Streamlined Platform Onboarding and Integration
Facilitates the initial setup and integration of the Cisco Horizon Mobility platform into your existing IT environment. This accelerates deployment and ensures correct configuration from the start.
New technology deployments, network infrastructure upgrades, IT environment modernization
Key Features
Cisco TAC Access
Receive expert technical assistance for rapid issue resolution, reducing operational downtime.
Software Updates & Patches
Stay current with the latest features and security fixes, enhancing network performance and protection.
Onboarding Assistance
Simplify the initial deployment and configuration of your Cisco Horizon Mobility solution.
Subscription Model
Benefit from predictable budgeting and continuous access to support and software.
Hardware Support
Ensure your network hardware remains operational with timely support and potential replacement.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to meet strict regulatory compliance like PCI DSS and SOX, making continuous support and up-to-date software critical for their operations.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA regulations, demanding secure and reliable network infrastructure to protect sensitive patient data and ensure uninterrupted service delivery.
Legal & Professional Services
Law firms and professional services organizations handle confidential client information, necessitating secure, stable, and compliant IT systems to maintain client trust and operational efficiency.
Manufacturing & Industrial
Industrial environments rely on consistent network performance for operational technology (OT) and IT integration, where downtime can lead to significant production losses and safety risks.
Frequently Asked Questions
What is the term of this subscription?
This is a subscription-based service, typically billed annually or on a recurring basis. Specific term details are provided at the time of purchase.
What specific Cisco hardware does this apply to?
This subscription is associated with the Cisco Horizon Mobility platform. Specific hardware compatibility details can be found in the product documentation or by contacting Zent Networks.
What is the value of ongoing support and updates?
Ongoing support ensures you have access to expert help when issues arise, minimizing downtime. Regular updates and patches are crucial for maintaining security, compliance, and optimal performance of your network infrastructure.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.