Cisco Imagicle Hotel Pack Gold - 50 Users
The Cisco Imagicle Hotel Pack Gold subscription provides essential guest communication and management features for up to 50 users, enhancing hospitality operations.
- Feature Access: Unlocks Gold tier features for enhanced guest services and operational efficiency.
- User Capacity: Supports up to 50 users, ideal for mid-sized hospitality venues.
- Subscription Term: Provides continuous access to features and updates on a recurring billing cycle.
- Platform Integration: Designed to integrate with Cisco collaboration platforms for unified management.
Product Overview
Product Overview
The Cisco Imagicle Hotel Pack Gold is a software subscription license that unlocks a suite of advanced features for managing hotel guest communications and services. This Gold tier package is designed to enhance guest experiences through integrated telephony, messaging, and operational tools, supporting up to 50 users.
This solution is ideal for IT Managers and Business Owners in the hospitality sector who need to streamline guest interactions and internal operations. It fits within existing Cisco collaboration environments, providing a centralized platform for managing guest services without requiring extensive on-premises hardware for the software itself.
- Guest Messaging: Enable automated and personalized guest messaging for check-in, services, and information.
- Wake-Up Calls: Automate wake-up call services with customizable schedules and notifications.
- Guest Voicemail: Provide secure and easy-to-use voicemail services for hotel guests.
- Service Management: Streamline requests for housekeeping, maintenance, and other guest services.
- Reporting & Analytics: Gain insights into service usage and guest communication patterns.
Empower your hospitality business with advanced guest communication tools, ensuring exceptional service delivery for your guests.
What This Enables
Enable personalized guest messaging and notifications
Enable teams to send automated and personalized messages to guests for check-in, service updates, and local information. Streamline communication by providing guests with timely and relevant information directly to their devices.
cloud-based telephony, unified communications, guest services platforms, hospitality technology stack
Automate wake-up call and guest service requests
Automate essential guest services like wake-up calls and manage service requests from housekeeping or maintenance through a centralized system. Streamline operational workflows and improve staff responsiveness to guest needs.
on-premises PBX integration, hybrid cloud environments, guest-facing applications, operational efficiency tools
Provide secure and accessible guest voicemail
Offer guests a secure and easy-to-use voicemail service for missed calls or messages. Streamline message retrieval and management for both guests and hotel staff, ensuring no communication is missed.
IP telephony integration, collaboration suites, customer service platforms, secure messaging systems
Key Features
Gold Tier Features
Access to the most advanced guest communication and service management capabilities offered by Imagicle.
50 User License
Scalable support for mid-sized hospitality venues, ensuring all relevant staff and guest touchpoints are covered.
Subscription Billing
Predictable recurring costs and continuous access to the latest software updates and features.
Cisco Integration
Seamless integration with existing Cisco collaboration infrastructure for unified management and enhanced functionality.
Guest Service Automation
Automate routine tasks like wake-up calls and service requests, freeing up staff time and improving guest satisfaction.
Industry Applications
Retail & Hospitality
Essential for enhancing guest communication, managing services, and improving operational efficiency in hotels, resorts, and other hospitality venues.
Healthcare & Life Sciences
Can be adapted for patient communication, appointment reminders, and internal service requests within clinics and hospitals, improving patient experience and staff workflow.
Real Estate & Construction
Useful for property management communication, tenant services, and coordinating maintenance requests across multiple properties or sites.
Education & Research
Applicable for campus-wide communication, student services, and managing administrative requests within educational institutions.
Frequently Asked Questions
What is the Cisco Imagicle Hotel Pack Gold?
The Cisco Imagicle Hotel Pack Gold is a software subscription that provides advanced features for managing hotel guest communications and services, supporting up to 50 users.
What kind of features does the Gold tier offer?
The Gold tier includes advanced features such as enhanced guest messaging, automated wake-up calls, guest voicemail, and service management tools, designed to improve guest experience and operational efficiency.
Is this a one-time purchase or a subscription?
This is a subscription-based license, meaning you pay a recurring fee for continuous access to the software, updates, and support.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.