Cisco IOS XE Support Extension for ASR900
This Cisco IOS XE Support Extension for ASR900 provides ongoing software maintenance and access to technical support for your critical routing infrastructure.
- Extended Software Support: Access to software updates, patches, and bug fixes for your Cisco ASR900 routers.
- Technical Assistance: Entitlement to expert technical support for troubleshooting and issue resolution.
- Operational Continuity: Protection against potential disruptions caused by unpatched vulnerabilities or software issues.
- Compliance Assurance: Maintain adherence to internal IT policies and potential regulatory requirements through up-to-date software.
Product Overview
Product Overview
The Cisco IOS XE Support Extension for ASR900 is a subscription-based software license that provides continued access to software updates, maintenance releases, and technical support for Cisco's ASR 900 Series routers.
This offering is designed for IT Managers and IT Professionals within SMB and mid-market organizations who rely on Cisco routing hardware for their core network operations and require assurance of software stability and vendor support.
- Software Maintenance: Continuous delivery of software updates, including security patches and bug fixes.
- Technical Support: Access to Cisco's expert technical assistance center for issue resolution.
- Platform Stability: Helps maintain the reliability and performance of your ASR900 routing platform.
- Security Assurance: Addresses potential vulnerabilities through timely software updates.
- Extended Lifecycle: Supports the operational lifespan of your ASR900 hardware investment.
This support extension is ideal for businesses needing to maintain the performance and security of their Cisco ASR900 routers without the overhead of managing complex software lifecycles.
What This Enables
Access to Software Updates and Patches
Access to software updates, including security patches and bug fixes, to maintain the integrity and performance of your network devices. This ensures your routing infrastructure remains protected against known vulnerabilities and operational issues.
businesses with critical network infrastructure, organizations prioritizing network security, companies managing Cisco hardware, environments requiring regular software maintenance, teams focused on operational stability
Entitlement to Expert Technical Support
Entitlement to direct technical assistance from Cisco engineers for troubleshooting and resolving complex routing issues. This provides your IT team with expert resources to quickly address network disruptions and maintain service continuity.
organizations with limited in-house network expertise, businesses experiencing network performance degradation, teams needing rapid issue resolution, companies with strict uptime requirements, environments with complex network configurations
Protection Against Operational Disruptions
Protection against potential network downtime caused by software bugs or unpatched security flaws in your Cisco IOS XE operating system. This proactive support helps prevent costly service interruptions and maintains business operations.
businesses reliant on continuous network availability, companies operating in high-transaction environments, organizations with remote workforce connectivity, businesses with minimal IT staffing, teams managing essential network services
Key Features
Software Updates and Maintenance Releases
Ensures your Cisco ASR 900 routers run on the latest stable software versions, reducing the risk of bugs and security vulnerabilities.
Access to Cisco Technical Support
Provides your IT team with direct access to Cisco's expert engineers for prompt issue resolution and network troubleshooting.
Security Patching
Delivers timely security patches to protect your network from emerging threats and vulnerabilities.
Bug Fixes
Addresses known software defects, improving the overall stability and reliability of your routing platform.
Subscription Billing
Offers a predictable operational expense for ongoing software support and maintenance.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure network infrastructure to handle sensitive transactions and maintain continuous operations, making ongoing support for critical routing hardware essential for compliance and service delivery.
Healthcare & Life Sciences
Healthcare providers depend on uninterrupted network connectivity for patient care systems and data management, necessitating robust support for routing equipment to ensure data integrity and compliance with HIPAA regulations.
Manufacturing & Industrial
Industrial operations rely on stable network performance for automation and control systems, where any downtime can halt production, making extended support for core network devices critical to maintaining operational efficiency.
Retail & Hospitality
Retail and hospitality businesses need consistent network availability for point-of-sale systems, inventory management, and customer services, where extended support for routers ensures smooth operations and customer experience.
Frequently Asked Questions
What is a Cisco IOS XE Support Extension?
It is a subscription service that provides ongoing software maintenance, updates, and technical support for Cisco IOS XE software running on specific Cisco hardware, such as the ASR 900 Series routers.
What hardware does this license apply to?
This specific license, A900-SW-EXTN=, is designed for the Cisco ASR 900 Series routers.
What happens if I do not renew the support extension?
If the support extension is not renewed, you may lose access to software updates, security patches, and technical support from Cisco, potentially exposing your network to risks and operational issues.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.