
Cisco ISE 3.0 Premium Software Support Subscription
Maintain optimal performance and security for your Cisco Identity Services Engine (ISE) 3.0 with premium software support, ensuring access to critical updates and expert assistance for your business network.
- Coverage for Software Issues: Access to Cisco TAC for troubleshooting and bug fixes related to ISE 3.0 software.
- Access to Updates: Entitlement to software updates, patches, and new releases to enhance security and functionality.
- Expert Assistance: Benefit from direct access to Cisco's technical support engineers for timely issue resolution.
- Proactive Protection: Protection against potential security vulnerabilities through timely software patches and advisories.
Product Overview
Product Overview
This subscription provides premium software support for Cisco Identity Services Engine (ISE) version 3.0. It ensures your organization has access to essential software updates, patches, and direct technical assistance from Cisco's expert support team, crucial for maintaining a secure and functional network access control environment.
IT Managers and IT Professionals in SMB and mid-market companies utilize this support to guarantee the reliability and security of their ISE deployment. It integrates into existing network infrastructure, providing a critical layer of support for access policy enforcement and user authentication.
- Continuous Software Access: Receive all software updates, including bug fixes and feature enhancements, for ISE 3.0.
- 24x7 Technical Support: Direct access to Cisco's Technical Assistance Center (TAC) for urgent issues.
- Security Patching: Timely delivery of security advisories and patches to protect against emerging threats.
- Performance Optimization: Support to help maintain optimal performance and stability of the ISE platform.
- Compliance Assurance: Assistance in maintaining compliance with security policies and regulatory requirements.
Secure your network access control with Cisco ISE 3.0 premium support, providing essential updates and expert help for SMB and mid-market IT teams.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security posture by providing access to all software updates, bug fixes, and security patches for Cisco ISE 3.0. This ensures your network access control system is protected against emerging threats and vulnerabilities.
network access control, security policy enforcement, user authentication, regulatory compliance, IT infrastructure management
Direct Technical Assistance for Issues
Streamline troubleshooting and issue resolution by providing direct access to Cisco's expert Technical Assistance Center (TAC). This ensures that any operational disruptions or complex configuration challenges with ISE 3.0 are addressed promptly and effectively.
network operations, IT support desk, security operations center, system administration, critical infrastructure support
Proactive Security Vulnerability Management
Automate the process of staying ahead of security risks by ensuring timely delivery of security advisories and patches. This proactive approach helps protect sensitive business data and maintain compliance with security standards.
cybersecurity posture, risk mitigation, compliance auditing, network security monitoring, incident response planning
Key Features
Cisco TAC Access
Receive timely and expert assistance from Cisco engineers to resolve complex issues, minimizing network downtime.
Software Updates and Patches
Stay current with the latest security fixes and feature enhancements for ISE 3.0, improving overall system performance and security.
Security Advisories
Be informed about potential threats and receive proactive guidance to protect your network infrastructure.
Subscription Billing
Manage IT expenses with predictable, recurring costs for essential software support.
Platform Software License
Unlock the full capabilities of Cisco ISE 3.0 by ensuring your software license is supported and up-to-date.
Industry Applications
Finance & Insurance
Financial institutions require robust security and compliance for sensitive data, making continuous support for network access control solutions like Cisco ISE critical for regulatory adherence and threat protection.
Healthcare & Life Sciences
Healthcare organizations must protect patient data (PHI) under strict regulations like HIPAA, necessitating reliable and secure network access control with timely updates and expert support for their ISE deployment.
Government & Public Sector
Government agencies handle sensitive information and must maintain high security standards, requiring continuous support and updates for network access control systems to ensure compliance and prevent breaches.
Legal & Professional Services
Law firms and professional services companies manage confidential client information, demanding secure network access and prompt support for their IT infrastructure to maintain client trust and operational integrity.
Frequently Asked Questions
What is Cisco ISE 3.0 Premium Software Support?
It is a subscription service from Cisco that provides access to software updates, patches, and direct technical support for your Cisco Identity Services Engine (ISE) version 3.0 deployment. This ensures your system remains secure and operational.
What kind of issues does this support cover?
This support covers software-related issues with Cisco ISE 3.0, including bug fixes, performance problems, and security vulnerabilities. It also provides access to expert advice for configuration and operational challenges.
How long is the support term?
The term is based on the subscription period purchased. Specific durations are available at the time of purchase and are outlined in the associated agreement.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.