Cisco LiveNX Enterprise Annual Maintenance
Secure continuous operation and full feature access for your Cisco LiveNX Enterprise platform with an annual maintenance subscription covering up to 100 devices.
- Access to Software Updates: Entitlement to the latest Cisco LiveNX software releases, patches, and security updates.
- Technical Support: Coverage for technical assistance and troubleshooting from Cisco's expert support teams.
- Platform Stability: Protection against operational disruptions with guaranteed access to maintenance resources.
- Feature Entitlement: Continued access to all licensed features and capabilities of the Cisco LiveNX Enterprise platform.
Product Overview
Product Overview
This is an annual maintenance subscription for Cisco LiveNX Enterprise, designed to ensure the continued operation and optimal performance of your network visibility and analytics platform. It provides access to software updates, technical support, and essential maintenance resources for up to 100 devices.
This subscription is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who rely on Cisco LiveNX for network monitoring, security, and performance management. It integrates directly into your existing IT infrastructure, providing a critical layer of support and operational assurance.
- Software Maintenance: Includes access to all software updates, bug fixes, and security patches released by Cisco.
- Technical Assistance: Provides access to Cisco's technical support engineers for troubleshooting and issue resolution.
- Platform Continuity: Ensures your LiveNX platform remains operational and supported throughout the subscription term.
- Device Coverage: Supports up to 100 devices within your network environment.
- Subscription Billing: Offered as an annual subscription, simplifying budget management and ensuring continuous coverage.
This annual maintenance subscription provides essential support and updates, ensuring your Cisco LiveNX Enterprise platform operates reliably for your business needs.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest security patches and feature enhancements for their Cisco LiveNX platform. Streamline the process of staying current with vendor releases to mitigate known vulnerabilities and improve system performance.
network monitoring, security operations, IT infrastructure management, performance analytics
Continuous Technical Support
Automate access to expert technical assistance for troubleshooting and resolving issues with the Cisco LiveNX platform. Ensure rapid response and resolution to minimize network visibility disruptions and maintain operational continuity.
IT operations, network administration, security incident response, system uptime management
Platform Compliance and Stability
Organizations deploying Cisco LiveNX for critical network oversight can ensure ongoing compliance and stability. This maintenance subscription guarantees access to resources that keep the platform functioning within expected parameters and regulatory needs.
business continuity planning, IT asset management, regulatory adherence, network infrastructure oversight
Key Features
Annual Software Maintenance
Ensures access to the latest Cisco LiveNX software versions, including critical security patches and feature updates, to keep your network monitoring current and secure.
Technical Support Entitlement
Provides direct access to Cisco's skilled support engineers for prompt assistance with troubleshooting and resolving platform issues, minimizing downtime.
100 Device Coverage
Guarantees that your Cisco LiveNX Enterprise platform is supported for up to 100 network devices, aligning with your current infrastructure needs.
Subscription Model
Offers predictable annual billing, simplifying IT budget management and ensuring continuous protection and access to platform resources.
Platform Continuity
Protects against operational disruptions by ensuring your network visibility and analytics tools remain functional and supported throughout the subscription term.
Industry Applications
Finance & Insurance
Financial institutions require robust network monitoring and security to comply with strict regulations like PCI DSS and SOX, ensuring data integrity and system availability.
Healthcare & Life Sciences
Healthcare providers must maintain high levels of network uptime and data security to comply with HIPAA and protect sensitive patient information, making network visibility critical.
Manufacturing & Industrial
Industrial environments rely on stable and secure networks for operational technology (OT) and IT systems, where downtime can lead to significant production losses and safety risks.
Education & Research
Educational institutions manage complex networks supporting numerous users and devices, requiring efficient monitoring and security to ensure uninterrupted access to learning resources.
Frequently Asked Questions
What is Cisco LiveNX Enterprise?
Cisco LiveNX Enterprise is a network visibility and analytics platform that provides insights into network traffic, application performance, and security events. It helps IT teams monitor, troubleshoot, and secure their networks.
What does the annual maintenance cover?
The annual maintenance covers access to software updates, bug fixes, security patches, and technical support from Cisco for the LiveNX Enterprise platform, supporting up to 100 devices.
How long is the subscription term?
This is an annual subscription, meaning it is valid for one year from the date of purchase. It can typically be renewed to maintain continuous coverage.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.