Cisco LiveNX Enterprise Annual Maintenance
Maintain your Cisco LiveNX Enterprise platform with annual maintenance, ensuring 25 devices remain operational and up-to-date for a full year.
- Access to Software Updates: Entitlement to the latest software releases, patches, and feature enhancements for your LiveNX platform.
- Continued Technical Support: Coverage for technical issues, providing timely assistance to resolve operational disruptions.
- Platform Stability: Protection against performance degradation and system instability through regular maintenance.
- Compliance Assurance: Support for meeting regulatory requirements and industry standards by keeping software current.
Product Overview
Product Overview
This is an annual maintenance subscription for Cisco's LiveNX Enterprise platform, designed to cover up to 25 devices. It provides essential software updates, patches, and access to technical support, ensuring your network monitoring and management solution operates at peak performance and remains compliant.
IT Managers and IT Professionals in SMB and mid-market organizations utilize LiveNX to gain deep visibility into their network traffic and application performance. This maintenance subscription is critical for maintaining the health, security, and functionality of this vital monitoring infrastructure within their own IT environments.
- Software Updates and Upgrades: Receive the latest software versions and feature enhancements.
- Technical Support: Access to Cisco's expert support for troubleshooting and issue resolution.
- Bug Fixes and Patches: Ensure system stability and security with timely updates.
- Extended Platform Lifespan: Maintain optimal performance and reliability over time.
- Compliance Readiness: Keep your monitoring tools aligned with evolving industry standards.
Keep your Cisco LiveNX Enterprise platform optimized and secure with this annual maintenance subscription, ideal for businesses needing reliable network insights.
What This Enables
Access to Software Updates and Patches
Enable teams to stay current with the latest Cisco LiveNX software releases, including new features and critical security patches. This ensures the platform remains effective for network monitoring and troubleshooting.
network monitoring, security operations, performance management, IT infrastructure
Continued Technical Support and Troubleshooting
Streamline issue resolution by providing IT professionals with direct access to Cisco's technical support resources. This minimizes downtime and ensures rapid response to operational challenges.
network operations, IT support desks, system administration, infrastructure management
Maintaining Platform Stability and Performance
Automate the process of keeping the LiveNX platform running optimally by applying regular maintenance updates. This prevents performance degradation and ensures consistent data accuracy for network insights.
network visibility, application performance monitoring, IT service delivery, infrastructure health
Key Features
Annual Maintenance Subscription
Provides predictable costs and continuous access to essential support and updates for your Cisco LiveNX platform.
Coverage for 25 Devices
Ensures that your specified network monitoring endpoints are supported under the maintenance agreement.
Software Updates and Enhancements
Keeps your LiveNX platform current with the latest features, performance improvements, and security patches.
Technical Support Access
Offers timely assistance from Cisco experts to resolve issues and maintain operational continuity.
Platform Stability and Reliability
Helps prevent system downtime and performance degradation by ensuring the platform is properly maintained.
Industry Applications
Finance & Insurance
Financial institutions require robust network monitoring for security, compliance, and performance to ensure uninterrupted trading and customer service operations.
Healthcare & Life Sciences
Healthcare providers depend on secure and reliable network performance for patient care systems and sensitive data management, necessitating continuous monitoring and support.
Manufacturing & Industrial
Industrial operations rely on network uptime for production lines and IoT devices, making continuous monitoring and prompt support critical to prevent costly disruptions.
Retail & Hospitality
Retail and hospitality businesses need stable networks for point-of-sale systems, inventory management, and customer-facing services, where downtime directly impacts revenue.
Frequently Asked Questions
What is Cisco LiveNX Enterprise Annual Maintenance?
It is a subscription service that provides ongoing software updates, patches, and technical support for your Cisco LiveNX Enterprise platform, covering up to 25 devices for one year.
What happens if my maintenance expires?
Expiration may result in loss of access to software updates, security patches, and technical support, potentially impacting your network monitoring capabilities and compliance.
Does this cover hardware?
This is a software maintenance agreement and primarily covers the software license and support for the LiveNX platform. It does not typically include hardware replacement unless specified in a separate hardware support contract.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.