
Cisco Meraki MS400 Medium Advantage Subscription License and Support
The Cisco Meraki MS400 Medium Advantage Subscription provides essential licensing and support for your network infrastructure, ensuring continuous operation and access to advanced features.
- Access to: Latest firmware updates and security patches to keep your network protected.
- Coverage for: Hardware malfunctions and technical issues with prompt vendor support.
- Protection against: Network performance degradation and potential downtime.
- Entitlement to: Advanced troubleshooting resources and expert technical assistance.
Product Overview
Product Overview
This Cisco Meraki MS400 Medium Advantage Subscription provides the necessary licensing and support to operate and maintain your Cisco Meraki MS400 series switches. It ensures your network devices are up-to-date with the latest software features, security enhancements, and firmware revisions, while also granting access to Cisco's expert technical support for issue resolution.
Designed for businesses that rely on their network for daily operations, this subscription is ideal for IT Managers and IT Professionals in SMB and mid-market companies. It integrates directly with your existing Meraki MS400 hardware, providing a critical layer of operational assurance and feature enablement within your data center or network closet.
- Continuous Feature Access: Unlock the full potential of your Meraki MS400 switches with ongoing access to new features and capabilities.
- Enhanced Security: Stay protected with regular security updates and firmware patches that address emerging threats.
- Reliable Support: Benefit from expert technical assistance to quickly resolve any network issues.
- Simplified Licensing: Manage your network licensing efficiently through a clear subscription model.
- Operational Continuity: Minimize downtime and maintain network performance with proactive support and updates.
Ensure your business network runs smoothly and securely with the Cisco Meraki MS400 Medium Advantage Subscription, offering essential support and feature access for SMB and mid-market organizations.
What This Enables
Enable Advanced Network Features
Enable teams to deploy and utilize the latest network management features and performance enhancements available for the Meraki MS400 platform. Streamline network operations with access to cutting-edge capabilities that improve efficiency and user experience.
businesses with evolving network needs, organizations requiring advanced traffic management, companies seeking to optimize network performance, environments with high user density
Ensure Continuous Network Uptime
Streamline the process of maintaining network availability by ensuring prompt access to technical support and timely firmware updates. Automate the resolution of potential hardware or software issues that could lead to costly service interruptions.
organizations with critical business operations, businesses dependent on network connectivity, companies with strict uptime requirements, environments with limited IT staff
Maintain Security and Compliance Posture
Enable teams to proactively address security vulnerabilities through regular firmware updates and patches. Automate the process of staying current with security best practices, reducing the risk of breaches and ensuring compliance with industry standards.
businesses handling sensitive data, organizations subject to regulatory audits, companies with remote or hybrid workforces, environments with a high threat landscape
Key Features
Meraki Cloud Management Access
Provides centralized, intuitive cloud-based management for all Meraki devices, simplifying network configuration and monitoring.
Firmware Updates and Upgrades
Ensures your network devices are always running the latest, most secure, and feature-rich firmware versions.
24x7 Cisco Technical Support
Offers round-the-clock access to expert Cisco engineers for troubleshooting and issue resolution, minimizing downtime.
Hardware Warranty and Replacement
Covers hardware malfunctions with replacement options, ensuring continuity of network operations.
Advantage License Features
Unlocks enhanced features and capabilities beyond basic functionality, allowing for more sophisticated network control and visibility.
Industry Applications
Finance & Insurance
Financial institutions require highly secure and reliable network infrastructure to protect sensitive customer data and ensure continuous transaction processing, making robust support and up-to-date security features critical.
Healthcare & Life Sciences
Healthcare providers must maintain strict data privacy (HIPAA) and ensure constant availability of network services for patient care systems, demanding reliable hardware and immediate support.
Retail & Hospitality
These industries rely on network uptime for point-of-sale systems, inventory management, and customer Wi-Fi, where performance issues can directly impact revenue and customer satisfaction.
Manufacturing & Industrial
Industrial environments often require stable and secure network connectivity for operational technology (OT) and IT systems, where downtime can halt production lines and lead to significant financial losses.
Frequently Asked Questions
What is the term of this subscription?
Subscription terms are typically one, three, or five years, depending on the specific purchase. The term is defined at the time of sale and is reflected in your licensing agreement.
What happens if my hardware fails during the subscription term?
The Advantage subscription includes hardware warranty and replacement services. Cisco will provide support and replacement for failed hardware components as outlined in the service agreement.
Does this subscription cover all Cisco Meraki MS400 models?
This specific subscription is designated for the MS400 Medium model. Ensure the SKU matches your deployed hardware for proper coverage.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.