Cisco NCI PRO SW LIC & L3 Production SW Support Service Per Core
This Cisco NCI PRO software license and L3 production support service per core provides essential access to advanced features and ongoing technical assistance for your Cisco network infrastructure.
- Coverage for Software Features: Entitlement to use Cisco NCI PRO platform software, unlocking advanced network control and visibility capabilities.
- L3 Production Support: Access to expert technical assistance for critical production issues, ensuring rapid resolution and minimal downtime.
- Subscription Term: Continuous access to software updates, patches, and support throughout the subscription period.
- Compliance and Operation: Maintain a compliant software environment and ensure the continued, optimal operation of your network infrastructure.
Product Overview
Product Overview
This offering provides a software license for the Cisco NCI PRO platform along with Level 3 (L3) production support services, billed on a per-core subscription basis. It grants access to the full feature set of the NCI PRO software and ensures that your organization receives expert technical support for critical issues.
Ideal for IT Managers and IT Professionals in SMB and mid-market companies, this license and support package integrates into existing Cisco network environments. It is designed to maintain the health, security, and performance of the network infrastructure that underpins daily business operations.
- Platform Software License: Grants the right to use the Cisco NCI PRO platform software.
- Level 3 Production Support: Provides access to advanced technical support for complex issues.
- Per Core Subscription: Licensing and support are measured and billed based on the number of CPU cores utilized.
- Continuous Updates: Includes access to software updates, patches, and new feature releases.
- Extended Operational Assurance: Ensures your network functions reliably with expert backend support.
This Cisco NCI PRO license and support subscription is the right choice for businesses needing reliable network management and expert technical assistance without the overhead of enterprise-level resources.
What This Enables
Access to Advanced Network Features
Enable teams to gain full access to the Cisco NCI PRO platform's advanced network control, visibility, and automation capabilities. Streamline network management tasks and improve operational efficiency through enhanced software features.
On-premises data centers, hybrid cloud environments, virtualized network functions, software-defined networking deployments
Continuous Software Operation and Updates
Streamline the process of maintaining up-to-date network software by ensuring access to the latest feature releases, patches, and security updates. Automate the lifecycle management of your network software to prevent vulnerabilities and performance degradation.
Managed IT infrastructure, business-critical application hosting, compliance-driven IT environments, multi-site network operations
Expert L3 Production Support Coverage
Coverage for critical production issues requiring deep technical expertise, ensuring rapid resolution and minimizing business impact. Protection against extended downtime by providing access to Cisco's highest level of technical support.
High-availability network deployments, mission-critical service delivery, IT operations with strict uptime SLAs, complex network troubleshooting scenarios
Key Features
Cisco NCI PRO Platform Software License
Grants the right to utilize the full suite of advanced network management and control features offered by the NCI PRO platform.
Level 3 Production Support
Provides access to expert technical engineers for resolving complex and critical network issues, ensuring business continuity.
Per Core Subscription Billing
Offers a flexible and scalable licensing model that aligns costs with actual resource utilization.
Software Updates and Patches
Ensures the network software remains current with the latest features, security enhancements, and bug fixes.
Ongoing Technical Assistance
Delivers continuous support throughout the subscription term, aiding in the maintenance and optimization of network performance.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure network infrastructure to support critical transaction processing and comply with strict regulatory mandates like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare providers must maintain continuous network availability for patient care systems and adhere to stringent data privacy regulations such as HIPAA.
Manufacturing & Industrial
Industrial operations depend on stable and responsive networks for automation, IoT integration, and supply chain management, often requiring robust support for operational technology (OT).
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and require secure, always-on network connectivity to support client-facing operations and internal workflows.
Frequently Asked Questions
What is Cisco NCI PRO?
Cisco NCI PRO is a network control and visibility platform designed to help organizations manage and automate their network infrastructure. This license provides the entitlement to use the software.
What does L3 Production Support cover?
Level 3 (L3) Production Support covers critical issues that require the highest level of technical expertise from the vendor. This typically involves complex troubleshooting and resolution for problems impacting production network operations.
How is the subscription billed?
The subscription is billed on a per-core basis, meaning the cost is determined by the number of CPU cores your NCI PRO deployment utilizes. This model allows for scalability as your needs change.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.