Cisco NCI Ultimate Software License and Mission Critical Support
This Cisco NCI Ultimate software license and mission critical support subscription provides essential features and ongoing technical assistance for your core network infrastructure.
- Coverage for Software Features: Access to the full suite of NCI Ultimate capabilities, unlocking advanced network control and visibility.
- Mission Critical Support: Entitlement to 24x7x4 hour response for critical issues, minimizing downtime and operational impact.
- License Term: Subscription-based licensing ensures you always have access to the latest software versions and security updates.
- Compliance and Stability: Maintain regulatory compliance and ensure the continuous operation of your vital business systems.
Product Overview
Product Overview
The Cisco NCI Ultimate Software License and Federal Mission Critical Software Support is a subscription service that provides access to advanced network intelligence features and ensures high-availability support for critical infrastructure.
This offering is designed for IT Managers and IT Professionals within SMB and mid-market organizations who require robust network management and immediate support for their core Cisco network devices.
- Advanced Network Intelligence: Unlock comprehensive visibility, analytics, and control over your network environment.
- Mission Critical Support: Benefit from 24x7x4 hour response times for critical hardware and software issues.
- Subscription Licensing: Ensures access to the latest software features, updates, and security patches.
- Compliance Assurance: Helps meet regulatory requirements through continuous software updates and support.
- Operational Continuity: Minimizes downtime and ensures the reliable performance of your essential network services.
This Cisco subscription provides essential software capabilities and critical support, empowering SMB and mid-market teams with enterprise-grade network management without the overhead.
What This Enables
Access to Advanced Network Features
Enable teams to gain deeper insights into network performance and security. Streamline network management with enhanced visibility and control capabilities.
On-premises data centers, distributed enterprise networks, hybrid cloud environments, core network infrastructure
Continuous Software Updates and Security
Automate the process of receiving the latest software versions and critical security patches. Maintain compliance and protect against emerging threats with up-to-date technology.
Regulated business operations, networks requiring high security posture, environments with strict compliance mandates, business-critical application hosting
Guaranteed Mission Critical Support
Ensure rapid resolution for critical network issues with 24x7x4 hour response times. Minimize business disruption and maintain operational continuity during emergencies.
Businesses with zero tolerance for downtime, organizations with 24/7 operations, critical infrastructure management, high-availability network deployments
Key Features
NCI Ultimate Software Features
Unlock advanced network visibility, analytics, and control for better operational decision-making.
Federal Mission Critical Support
Receive 24x7x4 hour response for critical issues, ensuring rapid resolution and minimizing downtime.
Subscription Licensing
Stay current with the latest software versions and security updates through a predictable subscription model.
Per Core Licensing
Scale licensing based on your core processing needs, optimizing cost and resource allocation.
Continuous Operation Assurance
Maintain the stability and reliability of your core network infrastructure for uninterrupted business operations.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to handle sensitive data and comply with strict regulations like PCI DSS and SOX, making advanced support and software critical.
Healthcare & Life Sciences
Healthcare providers must maintain continuous network operations for patient care systems and comply with HIPAA, necessitating robust support and reliable software for their IT infrastructure.
Manufacturing & Industrial
Industrial operations depend on stable and secure networks for production lines and logistics, where downtime can lead to significant financial losses and safety risks.
Government & Public Sector
Government agencies often have stringent security requirements and need reliable network performance for critical services, with a focus on compliance and long-term support.
Frequently Asked Questions
What is Cisco NCI Ultimate?
Cisco NCI Ultimate is a software suite that provides advanced network intelligence, visibility, and control capabilities for enterprise networks. It helps IT teams manage complex environments more effectively.
What does 'Mission Critical Support' entail?
Mission Critical Support typically includes 24x7x4 hour response times for critical issues, meaning a support engineer will respond within four hours of a critical incident being reported, day or night.
How does per core licensing work?
Per core licensing means the software license is priced based on the number of processor cores in the servers or devices running the software. This model is common for high-performance computing and virtualized environments.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.