Cisco NCP-NCI Ultimate Software License and Mission Critical Support
Cisco NCP-NCI Ultimate software licensing with mission critical support ensures continuous operation and access to the latest features for your core network infrastructure.
- 24x7x4 Mission Critical Support: Guaranteed response times for critical issues, minimizing downtime.
- Software License Entitlement: Unlocks advanced features and capabilities of Cisco's Network Services Platform.
- Compliance Assurance: Maintains adherence to software licensing agreements and vendor support requirements.
- Proactive Issue Resolution: Access to expert technical assistance and software updates to prevent problems.
Product Overview
Product Overview
This offering provides the Cisco NCP-NCI Ultimate software license combined with Mission Critical software support. It ensures your organization has access to the full suite of features within the Cisco Network Services Platform, coupled with the highest level of vendor support for uninterrupted operation and rapid issue resolution.
Ideal for IT Managers and IT Professionals in SMB and mid-market companies, this solution integrates directly into your existing network infrastructure. It supports businesses that rely on their IT systems for daily operations, providing the necessary licensing and support to maintain performance and security.
- Full Feature Access: Unlocks all advanced functionalities of the Cisco NCP-NCI platform.
- Mission Critical Support: Provides 24x7x4 hour response for critical software issues.
- Subscription Billing: Predictable costs with a recurring subscription model.
- Per Core Licensing: Scalable licensing based on your core processing capacity.
- Vendor Expertise: Direct access to Cisco's technical support for software-related incidents.
This Cisco licensing and support package is the right choice for SMB and mid-market teams needing robust network software capabilities and guaranteed vendor assistance.
What This Enables
Access to Advanced Network Features
Enable teams to utilize the full spectrum of advanced network management, security, and operational capabilities offered by the Cisco NCP-NCI Ultimate platform. This ensures your network infrastructure is configured for optimal performance and future growth.
Organizations deploying advanced network services, Businesses managing complex network topologies, Teams requiring granular control over network functions
Streamline Software Compliance
Automate the process of maintaining software license compliance for your Cisco network infrastructure. This subscription model ensures you are always running on a fully licensed and supported version, avoiding potential audits and penalties.
Businesses with strict IT governance, Companies undergoing IT audits, IT departments managing diverse software assets
Automate Critical Issue Resolution
Provide IT staff with direct access to Cisco's Mission Critical support for immediate assistance with software-related incidents. This ensures rapid troubleshooting and resolution, minimizing business impact from critical network issues.
Organizations with high-availability requirements, Teams facing complex network challenges, Businesses dependent on continuous network uptime
Key Features
Cisco NCP-NCI Ultimate Software License
Unlocks all advanced features and capabilities of the Cisco Network Services Platform for comprehensive network management and control.
Mission Critical Software Support
Provides 24x7x4 hour response times for critical software issues, ensuring rapid resolution and minimizing business disruption.
Subscription Billing
Offers predictable operational expenses with a recurring subscription model, simplifying budget management.
Per Core Licensing
Allows for scalable licensing that adjusts to your processing capacity, ensuring cost-effectiveness as your needs evolve.
Direct Vendor Access
Grants direct access to Cisco's expert technical support, providing specialized knowledge for complex software challenges.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure network infrastructure to support critical trading, transaction, and customer service operations, making robust software licensing and support essential for compliance and uptime.
Healthcare & Life Sciences
Healthcare providers must maintain continuous access to patient data and critical systems, necessitating reliable network performance and immediate support for any software-related disruptions to ensure patient care and regulatory compliance.
Manufacturing & Industrial
Industrial operations depend on real-time data and control systems for production efficiency and safety, requiring uninterrupted network connectivity and rapid vendor support to prevent costly downtime and production halts.
Government & Public Sector
Government agencies manage sensitive data and provide essential public services, demanding secure, stable, and compliant IT infrastructure with guaranteed support to ensure operational continuity and citizen trust.
Frequently Asked Questions
What is the term of this license and support subscription?
This is a subscription-based offering. The specific term (e.g., 1, 3, or 5 years) is determined at the time of purchase and is reflected in the billing cycle.
What does 'Mission Critical' support entail?
Mission Critical support guarantees a 4-hour response time for critical software issues, 24 hours a day, 7 days a week, 365 days a year. It includes access to Cisco's highest tier of technical expertise.
What hardware or platform does this license apply to?
This license and support are for the Cisco Network Services Platform (NCP) Network Convergence Infrastructure (NCI) software. It applies to deployments of this specific Cisco platform.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.