Cisco NSO Enterprise Edition Support Upgrade
The Cisco NSO Enterprise Edition 1-Year Support Upgrade provides essential maintenance and access to expert resources, ensuring your network automation platform operates at peak performance for one year.
- Coverage: Access to software updates, bug fixes, and technical assistance for Cisco NSO Enterprise Edition.
- Response: Entitlement to technical support during business hours for issue resolution.
- Duration: A 1-year term providing continuous protection and access to resources.
- Value: Minimize network disruptions and maintain compliance with timely software patches and expert guidance.
Product Overview
Product Overview
This is a 1-year support contract for Cisco NSO Enterprise Edition, designed to provide businesses with ongoing access to technical expertise and software updates. It ensures the stability and performance of your network automation environment, covering essential maintenance and support needs.
Ideal for IT Managers and IT Professionals in mid-market companies, this support contract integrates with existing Cisco NSO Enterprise Edition deployments. It serves as a critical component for maintaining operational continuity and maximizing the return on your network automation investment.
- Software Updates: Receive the latest software releases, patches, and bug fixes for Cisco NSO Enterprise Edition.
- Technical Support: Access to Cisco's Technical Assistance Center (TAC) for troubleshooting and issue resolution.
- Maintenance: Ensures your network automation platform remains current and secure.
- Performance Optimization: Helps maintain optimal performance and reliability of your automation tools.
- Investment Protection: Safeguards your investment in network automation technology.
This Cisco support upgrade is the right choice for mid-market teams seeking to ensure their network automation investment is protected and performing optimally.
What's Covered
Access to Software Updates and Patches
Access to the latest software releases, bug fixes, and security patches for Cisco NSO Enterprise Edition. This ensures your network automation platform remains current, secure, and performs optimally.
organizations running critical network automation, businesses requiring up-to-date software, teams managing complex IT infrastructure
Technical Assistance for Issue Resolution
Entitlement to expert technical support from Cisco's Technical Assistance Center (TAC) for troubleshooting and resolving issues. This helps minimize unplanned downtime and ensures rapid problem resolution.
businesses with dedicated IT teams, organizations with strict uptime requirements, environments relying on network automation for daily operations
Maintenance and Performance Optimization
Coverage for ongoing maintenance activities that help preserve the performance and reliability of your Cisco NSO Enterprise Edition deployment. This proactive approach prevents potential issues before they impact operations.
companies focused on operational efficiency, IT departments managing multi-vendor networks, businesses seeking to maximize ROI on IT investments
Investment Protection and Compliance
Protection against potential risks associated with outdated software or lack of support, helping to maintain compliance and safeguard your investment in network automation technology. This ensures long-term viability and reduces unforeseen costs.
organizations with compliance mandates, businesses planning long-term IT strategy, companies valuing stability and predictability in IT operations
Key Features
Software Updates and Bug Fixes
Ensures your Cisco NSO Enterprise Edition platform is always running the latest, most secure version, preventing potential vulnerabilities and performance issues.
Technical Assistance Center (TAC) Access
Provides direct access to Cisco experts for rapid troubleshooting and issue resolution, minimizing costly downtime.
1-Year Contract Duration
Offers a defined period of continuous support and access to resources, allowing for predictable IT budgeting and operational planning.
Network Automation Stability
Helps maintain the consistent and reliable operation of your network automation tools, crucial for efficient service delivery.
Proactive Maintenance
Enables timely updates and patches, reducing the risk of unexpected failures and ensuring your systems remain compliant.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure network automation to manage complex, regulated environments and ensure continuous service delivery.
Manufacturing & Industrial
Industrial operators rely on stable and efficient network automation to manage production systems, logistics, and ensure uptime critical for operations.
Healthcare & Life Sciences
Healthcare providers need robust and compliant network automation to manage sensitive data, ensure system availability for patient care, and meet strict regulatory requirements.
Education & Research
Educational institutions and research facilities utilize network automation to manage large, dynamic network infrastructures and support diverse user needs efficiently.
Frequently Asked Questions
What is covered by this support upgrade?
This 1-year support upgrade for Cisco NSO Enterprise Edition typically includes access to software updates, bug fixes, and technical assistance from Cisco's TAC for issue resolution.
What is the duration of this contract?
The contract duration for this specific support upgrade is one year from the date of purchase.
Who is this support contract intended for?
This support contract is designed for businesses, particularly mid-market companies, that use Cisco NSO Enterprise Edition for their own network automation needs and require ongoing support and maintenance.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.