Cisco ONE EA FND Perpetual IE5000 Support
Maintain optimal performance and access critical updates for your Cisco IE5000 devices with a perpetual foundational software support license.
- Access to: Essential software updates and bug fixes to keep your network secure and stable.
- Coverage for: Technical assistance from Cisco experts for troubleshooting and issue resolution.
- Protection against: Performance degradation and security vulnerabilities through timely patches.
- Entitlement to: Continued operation of your Cisco IE5000 platform with vendor-backed support.
Product Overview
Product Overview
This Cisco ONE Enterprise Agreement Foundational Perpetual license provides ongoing support and maintenance for your Cisco IE5000 industrial Ethernet switches. It ensures you receive critical software updates, security patches, and access to Cisco's technical support resources, safeguarding your network's integrity and operational continuity.
Designed for businesses that rely on robust industrial networking, this license is ideal for IT Managers and IT Professionals overseeing manufacturing floors, logistics hubs, or critical infrastructure. It integrates directly with your existing Cisco IE5000 hardware, providing a vital layer of support that prevents costly downtime and ensures compliance.
- Perpetual Software Entitlement: Own the foundational software license indefinitely, avoiding recurring subscription costs for core functionality.
- Essential Software Updates: Receive regular updates, including bug fixes and security patches, to maintain optimal performance and protect against threats.
- Access to Cisco TAC: Gain entitlement to technical assistance from Cisco's expert support engineers for troubleshooting and issue resolution.
- Hardware Compatibility: Specifically licensed for the Cisco IE5000 series industrial switches, ensuring seamless integration.
- Operational Continuity: Minimize network disruptions and ensure your critical industrial operations remain online and efficient.
Secure your industrial network's future with this perpetual Cisco IE5000 support license, offering essential protection and operational stability for your business.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the security and stability of their industrial network infrastructure. Streamline the process of applying critical bug fixes and security patches to prevent vulnerabilities.
organizations deploying industrial control systems, businesses managing critical infrastructure networks, teams operating in regulated environments
Technical Support for Troubleshooting
Provide IT professionals with direct access to Cisco's expert technical assistance center. Resolve complex network issues efficiently to minimize operational disruptions and maintain productivity.
businesses with limited in-house network expertise, organizations requiring rapid issue resolution, teams managing distributed industrial sites
Ensuring Network Compliance and Stability
Automate the process of staying current with vendor-recommended software versions for compliance and performance. Protect against potential regulatory gaps by maintaining supported hardware and software.
companies in manufacturing and logistics, organizations with stringent uptime requirements, businesses operating in harsh environments
Key Features
Perpetual License
Own the foundational software rights indefinitely, providing long-term value and avoiding recurring subscription costs for core functionality.
Cisco Technical Assistance Center (TAC) Access
Receive expert support for troubleshooting and issue resolution, reducing downtime and ensuring your network operates efficiently.
Software Updates and Bug Fixes
Maintain network security and stability by applying the latest patches and fixes, protecting against vulnerabilities and performance issues.
IE5000 Platform Specific
Ensures compatibility and optimal performance for your Cisco IE5000 industrial Ethernet switches.
Operational Uptime
Minimize disruptions to critical business operations by ensuring your network infrastructure is supported and maintained.
Industry Applications
Manufacturing & Industrial
Industrial Ethernet switches like the IE5000 are critical for operational technology (OT) networks on factory floors, requiring reliable connectivity and security for automation and control systems.
Transportation & Logistics
These environments often require ruggedized networking equipment for tracking, monitoring, and managing assets in warehouses, ports, and distribution centers.
Energy & Utilities
Critical infrastructure relies on secure and stable network connectivity for SCADA systems and remote monitoring, often in harsh environmental conditions.
Retail & Hospitality
Large retail chains and hospitality groups use industrial switches for robust network backbones in stores, distribution centers, and back-office operations.
Frequently Asked Questions
What is a perpetual license?
A perpetual license means you own the rights to use the foundational software indefinitely. Unlike subscriptions, there are no recurring fees for the core software itself, though support and maintenance contracts may have renewal terms.
What does 'Foundational' support cover?
Foundational support typically includes access to software updates, bug fixes, security patches, and basic technical support for troubleshooting. It ensures your device remains operational and secure.
How long is the support term for this license?
While the license itself is perpetual, the included support and maintenance services are typically for a defined term, often one year, which can be renewed. Please refer to the specific contract details for the exact support duration.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.