Cisco ONE ELA Foundation ASR 9000 200G SE Support
Maintain optimal performance and access critical updates for your Cisco ASR 9000 platform with Cisco ONE ELA Foundation SE Support, ensuring uninterrupted service delivery.
- Access to Software Updates: Entitlement to the latest software releases, patches, and bug fixes to maintain security and performance.
- Technical Support: Coverage for technical assistance from Cisco experts to resolve operational issues and optimize network performance.
- Hardware Support: Protection against hardware failures with access to replacement parts and repair services for your ASR 9000 platform.
- License Compliance: Assurance of proper licensing for advanced features, avoiding operational disruptions and compliance risks.
Product Overview
Product Overview
This Cisco ONE ELA Foundation ASR 9000 200G SE Support subscription provides essential software licensing and ongoing technical support for Cisco's Aggregation Services Router (ASR) 9000 series, specifically for 200G interfaces. It ensures your network infrastructure remains compliant, secure, and operational with access to software updates and expert assistance.
This offering is designed for IT Managers and IT Professionals within SMB and mid-market organizations that rely on high-performance routing for their core network operations. It integrates into existing Cisco ASR 9000 deployments, providing a critical support layer that prevents downtime and maintains feature availability without the overhead of enterprise-level direct contracts.
- Software Entitlement: Unlocks access to Cisco's foundational software features and ongoing updates for the ASR 9000 platform.
- 24x7 Technical Support: Provides access to Cisco's technical assistance center for issue resolution and expert guidance.
- Hardware Replacement: Covers hardware failures with timely replacement of defective components to minimize network downtime.
- Subscription Billing: Offers predictable operational expenses with a recurring subscription model for continuous coverage.
- Platform Specific: Tailored support for the Cisco ASR 9000 series, ensuring compatibility and optimized performance.
This Cisco ONE ELA Foundation support is the right choice for SMB and mid-market teams needing reliable, cost-effective access to essential Cisco ASR 9000 platform features and expert support.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the security and stability of their Cisco ASR 9000 platform. This ensures that critical vulnerabilities are addressed promptly and performance issues are resolved through regular software updates.
core network infrastructure, high-availability deployments, critical service delivery, network operations center
Continuous Technical Assistance
Streamline troubleshooting and issue resolution with direct access to Cisco's expert support engineers. This ensures that network disruptions are minimized and operational efficiency is maintained.
business-critical networks, IT support teams, network performance monitoring, proactive issue management
Hardware Failure Protection
Automate the process of hardware replacement and repair for your Cisco ASR 9000 routers. This minimizes costly downtime and ensures business continuity by quickly restoring network functionality.
data center operations, edge routing deployments, service provider infrastructure, network resilience planning
Key Features
Cisco ONE ELA Foundation Licensing
Provides entitlement to core software features and ongoing updates for the ASR 9000 platform, ensuring access to necessary routing capabilities.
200G SE Support
Specific support for 200 Gigabit Ethernet Service Engines on the ASR 9000, crucial for high-throughput network environments.
Subscription Term
Offers predictable operational expenses and continuous access to support and software updates throughout the subscription period.
Cisco Technical Support
Direct access to Cisco's TAC for expert assistance, reducing Mean Time To Resolution (MTTR) for network issues.
Hardware Support
Covers hardware failures with replacement and repair services, safeguarding against costly downtime and ensuring network availability.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure network infrastructure to support critical transaction processing and data integrity, making continuous support for high-performance routers essential.
Telecommunications & Networking
Service providers depend on robust routing platforms like the ASR 9000 for delivering high-bandwidth services, necessitating ongoing support and software updates to maintain service level agreements (SLAs).
Healthcare & Life Sciences
Healthcare organizations handle sensitive patient data and require uninterrupted network connectivity for critical applications, making proactive support and rapid issue resolution paramount.
Manufacturing & Industrial
Industrial environments often rely on stable network connections for operational technology (OT) and automation, where downtime can lead to significant production losses, underscoring the need for reliable hardware and software support.
Frequently Asked Questions
What is Cisco ONE ELA Foundation?
Cisco ONE ELA Foundation is a licensing and support model that provides access to foundational software features and ongoing technical support for specific Cisco hardware platforms like the ASR 9000 series.
What does 'SE Support' mean in this context?
SE Support typically refers to Service Engine support, indicating that the license and support cover the specific service engine modules or capabilities within the ASR 9000 platform, such as the 200G interfaces.
How long is the subscription term?
Subscription terms can vary, but they are typically for one or multiple years, providing continuous coverage and access to software updates and support during the active term.
Deployment & Support
Deployment Complexity
High — engineer-led
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.