Cisco Quality Management Subscription
The Cisco Quality Management Subscription provides essential tools for monitoring and improving the quality of your business communications, ensuring reliable service for up to 12 months.
- Access to Advanced Analytics: Gain deep insights into call quality metrics and user experience to proactively identify and resolve issues.
- Compliance Assurance: Maintain adherence to industry regulations and internal quality standards through continuous monitoring and reporting.
- Performance Optimization: Identify and troubleshoot network or device issues impacting voice and video quality, reducing downtime.
- Enhanced User Experience: Ensure clear, uninterrupted communication for your employees and customers, boosting productivity and satisfaction.
Product Overview
Product Overview
The Cisco Quality Management Subscription is a software license that unlocks advanced capabilities for monitoring, analyzing, and improving the quality of Cisco collaboration endpoints and services. It provides the necessary tools to ensure a high-quality communication experience for your organization.
This subscription is designed for IT Managers and IT Professionals in SMB and mid-market companies who rely on Cisco collaboration tools. It integrates with existing Cisco infrastructure, offering a centralized platform to manage and maintain communication quality across the business.
- Real-time Quality Monitoring: Track key performance indicators for voice and video calls.
- Proactive Issue Detection: Identify potential quality problems before they impact users.
- Root Cause Analysis: Quickly diagnose the source of audio and video degradation.
- Performance Reporting: Generate reports for compliance and operational review.
- Endpoint Health Checks: Monitor the status and performance of connected Cisco devices.
Empower your IT team with the insights needed to guarantee superior communication quality, fitting seamlessly into your existing IT budget and operational framework.
What This Enables
Enhance Collaboration Endpoint Performance
Enable teams to proactively monitor the health and performance of their Cisco collaboration endpoints. Streamline troubleshooting by quickly identifying devices that may be impacting call quality.
businesses with remote workers, companies using Cisco IP phones, organizations with video conferencing rooms
Improve Voice and Video Call Quality
Streamline the process of diagnosing and resolving audio and video quality issues across the network. Automate the collection of quality metrics to ensure clear and uninterrupted communication.
companies reliant on VoIP, organizations with distributed teams, businesses hosting frequent virtual meetings
Maintain Regulatory Compliance
Enable teams to meet industry-specific quality standards and internal communication policies through continuous monitoring and detailed reporting. Automate the generation of compliance-related quality documentation.
businesses in regulated industries, companies with strict communication SLAs, organizations requiring call quality audits
Key Features
Real-time Quality Monitoring
Gain immediate visibility into the performance of your Cisco collaboration services to detect and address issues as they arise.
Advanced Analytics and Reporting
Understand trends and patterns in call quality to make informed decisions about network and device optimization.
Proactive Issue Detection
Identify potential problems before they impact end-users, minimizing downtime and user frustration.
Endpoint Health Status
Monitor the operational status of individual Cisco devices to ensure they are functioning optimally.
Subscription-based Access
Benefit from continuous access to the latest features and updates without large upfront capital expenditure.
Industry Applications
Finance & Insurance
Ensures reliable and secure communication for sensitive financial transactions and client interactions, meeting stringent compliance requirements.
Healthcare & Life Sciences
Guarantees clear and uninterrupted communication for patient care coordination and telehealth services, critical for timely medical support.
Legal & Professional Services
Maintains confidentiality and clarity during client consultations and internal discussions, essential for professional service delivery.
Manufacturing & Industrial
Supports critical operational communications and remote support, ensuring efficiency and quick response times in production environments.
Frequently Asked Questions
What is the term of this subscription?
This is a subscription-based license, typically billed annually. The exact term will be specified at the time of purchase.
What Cisco products does this subscription apply to?
This subscription is designed to enhance the quality management of Cisco collaboration endpoints and services within your network.
How does this subscription help my business?
It ensures your business communications are clear and reliable, reducing downtime, improving employee productivity, and enhancing customer interactions.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.