Cisco RHEL High Availability Premium 24x7 Subscription
Maintain uninterrupted access to your essential business applications with Cisco RHEL High Availability Premium 24x7 support for one year.
- 24x7x365 Support: Access expert technical assistance around the clock for immediate issue resolution.
- High Availability Features: Ensure critical services remain operational with advanced clustering and failover capabilities.
- Software Updates & Patches: Stay current with the latest security patches and feature enhancements for RHEL.
- Compliance Assurance: Maintain regulatory compliance and reduce risk with certified, supported software.
Product Overview
Product Overview
This Cisco subscription provides Premium 24x7 support and high availability features for Red Hat Enterprise Linux (RHEL) environments supporting one to two CPUs. It ensures your critical systems remain operational and supported by expert technical resources around the clock.
Ideal for IT Managers and IT Professionals in SMB and mid-market companies, this subscription integrates directly into your existing RHEL infrastructure. It provides the necessary support and advanced features to maintain uptime and operational continuity for your business-critical applications.
- Premium 24x7 Support: Immediate access to Cisco's expert technical support team for critical issues.
- High Availability Capabilities: Unlock advanced features for clustering, failover, and disaster recovery.
- Subscription Term: One-year duration ensures continuous coverage and access to updates.
- CPU Licensing: Covers RHEL instances with one to two CPUs.
- Compliance and Stability: Maintain a stable, secure, and compliant operating environment.
Secure your critical RHEL operations with continuous support and high availability features tailored for SMB and mid-market needs.
What This Enables
Ensure Continuous Application Uptime
Enable teams to maintain critical business applications and services without interruption. Provide automatic failover and clustering to minimize or eliminate service downtime during hardware or software failures.
production servers, mission-critical applications, business continuity planning, IT infrastructure management
Automate Disaster Recovery Processes
Streamline disaster recovery by leveraging built-in high availability features for rapid system restoration. Protect against data loss and ensure business resilience in the event of a major outage or disaster.
data center operations, risk management, IT resilience strategies, server virtualization environments
Access Expert 24x7 Technical Support
Gain immediate access to specialized technical expertise for rapid troubleshooting and issue resolution anytime. Reduce internal IT burden by relying on vendor-provided support for complex RHEL challenges.
IT support operations, server administration, network operations centers, managed IT services
Key Features
Premium 24x7 Technical Support
Get immediate assistance from Cisco experts to resolve critical issues and minimize downtime.
High Availability Clustering
Ensure continuous service availability through automatic failover and load balancing for critical applications.
Subscription Licensing
Benefit from a predictable cost model and continuous access to software updates and patches for one year.
CPU-Based Licensing
Secure coverage for your RHEL instances with one to two CPUs, scaling appropriately for your infrastructure.
Red Hat Enterprise Linux Compatibility
Integrate seamlessly with your existing RHEL environment, ensuring compatibility and stability.
Industry Applications
Finance & Insurance
Financial institutions require extremely high uptime and data integrity for trading, transactions, and customer services, making high availability for RHEL critical for compliance and operations.
Healthcare & Life Sciences
Healthcare providers depend on RHEL for electronic health records (EHR) and critical patient management systems, where any downtime can directly impact patient care and regulatory compliance.
Manufacturing & Industrial
Industrial operations often run on RHEL for control systems and supply chain management, where continuous operation is essential to prevent costly production halts and ensure efficiency.
Retail & Hospitality
Retailers and hospitality businesses rely on RHEL for point-of-sale systems, inventory management, and customer-facing applications, where consistent availability is key to revenue and customer satisfaction.
Frequently Asked Questions
What is Cisco RHEL High Availability Premium 24x7?
It is a one-year subscription service from Cisco that provides 24x7 expert technical support and advanced high availability features for Red Hat Enterprise Linux (RHEL) environments supporting 1-2 CPUs.
What does 'High Availability' mean in this context?
High Availability refers to features that ensure your critical applications and services remain accessible and operational with minimal interruption, often through automatic failover and clustering.
Who is this subscription intended for?
This subscription is designed for businesses, particularly SMBs and mid-market companies, that rely on RHEL for critical operations and require continuous uptime and expert support.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.