Cisco Software-Defined DNA Essentials On-Premises Support
Access one year of promotional support for your Cisco Software-Defined DNA Essentials on-premises deployment, ensuring uninterrupted network operations and feature access.
- Coverage for Software Updates: Access to the latest software releases, patches, and bug fixes to maintain optimal performance and security.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution, minimizing downtime.
- Hardware Compatibility: Assurance that your software license is supported on specified Cisco hardware platforms.
- License Compliance: Maintain compliance with Cisco's licensing terms and ensure continued access to licensed features.
Product Overview
Product Overview
This offering provides one year of promotional Cisco Solution Support for Software-Defined DNA Essentials deployed on-premises. It ensures you receive critical software updates, patches, and access to technical expertise for your network infrastructure.
Designed for businesses utilizing Cisco's Software-Defined Networking capabilities, this support contract is ideal for IT Managers and IT Professionals managing on-premises network environments. It integrates directly with your existing Cisco hardware and software stack to maintain operational integrity.
- Software Updates: Gain access to new features, performance enhancements, and security patches.
- Technical Assistance: Receive expert guidance for troubleshooting and resolving network issues.
- On-Premises Deployment: Specifically tailored for Software-Defined DNA Essentials installed within your own data center.
- Subscription Term: A 1-year promotional term provides defined support coverage.
- License Management: Helps ensure your software remains compliant and fully functional.
This Cisco support contract is the right choice for SMB and mid-market teams needing reliable access to software updates and technical help for their on-premises network infrastructure.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain their network infrastructure with the latest software releases, patches, and bug fixes. This ensures optimal performance, security, and access to new features for their Cisco DNA Essentials deployment.
on-premises network deployments, software-defined networking, IT infrastructure management, business continuity planning
Technical Support for Issue Resolution
Streamline troubleshooting and minimize downtime by providing IT professionals with direct access to Cisco's expert technical support. This ensures rapid resolution of any issues impacting network operations.
business operations continuity, IT resource optimization, network performance monitoring, critical business systems
Ensuring License Compliance and Functionality
Automate the process of maintaining software license compliance and ensuring all licensed features remain accessible. This prevents unexpected service interruptions or feature limitations.
regulated business environments, IT asset management, software lifecycle management, operational risk mitigation
Key Features
Cisco Solution Support
Gain access to expert technical assistance and software updates to keep your network running smoothly and securely.
Software-Defined DNA Essentials
Unlock advanced network automation, visibility, and security capabilities for your on-premises infrastructure.
On-Premises Deployment
Maintain full control over your network environment with software installed and managed within your own facilities.
1-Year Promotional Term
Benefit from a defined period of support coverage, providing predictable operational costs and assurance.
Subscription Billing
Manage your IT expenses with a clear, recurring subscription model for software support.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure compliance with strict regulatory standards like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare providers depend on reliable network connectivity for patient care systems and must adhere to HIPAA regulations, demanding robust security and uptime.
Manufacturing & Industrial
Industrial operations rely on stable network infrastructure for automation, IoT devices, and real-time data processing, where downtime can halt production.
Education & Research
Educational institutions manage large, complex networks supporting students and staff, requiring consistent performance and security for research and learning activities.
Frequently Asked Questions
What is Cisco Solution Support for SW-DNA Essentials?
It is a support contract from Cisco that provides technical assistance and software updates for your on-premises Cisco Software-Defined DNA Essentials deployment. This ensures your network remains operational and secure.
What does 'on-premises' mean in this context?
On-premises means the Cisco Software-Defined DNA Essentials software is installed and managed within your organization's own data center or facilities, rather than being hosted in the cloud.
What is the duration of this promotional support?
This specific offering includes a 1-year promotional term for the Cisco Solution Support. After this period, renewal options would typically be available.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.