Cisco Software DNA Essentials On-Prem Support, 3 Year
This 3-year Cisco Software DNA Essentials On-Prem support subscription ensures your network infrastructure remains operational and optimized with essential management capabilities.
- Enhanced Support: Access to Cisco technical experts for timely issue resolution and guidance.
- Software Entitlement: Coverage for Software DNA Essentials features, enabling advanced network management.
- Operational Continuity: Protection against disruptions with guaranteed access to software updates and patches.
- Compliance Assurance: Maintain adherence to security and operational standards through vendor-supported software.
Product Overview
Product Overview
This is a 3-year subscription for Cisco Software DNA Essentials On-Prem support, providing essential maintenance and technical assistance for your network software.
It is designed for IT Managers and IT Professionals in SMB and mid-market companies who manage on-premises network infrastructure and require reliable vendor support for their Cisco software.
- Software DNA Essentials: Unlocks core network automation, visibility, and assurance capabilities.
- On-Premises Deployment: Tailored for environments where software is hosted and managed locally.
- 3-Year Term: Provides predictable budgeting and long-term access to support and updates.
- Technical Assistance: Entitles users to expert support for troubleshooting and configuration.
- Software Updates: Guarantees access to the latest features, bug fixes, and security patches.
This Cisco support subscription is ideal for SMB and mid-market teams seeking to maintain a stable, secure, and efficiently managed on-premises network environment.
What This Enables
Access to Expert Technical Support
Access to Cisco's certified technical support engineers for troubleshooting network issues. This ensures rapid resolution of problems, minimizing operational disruption and maintaining productivity.
on-premises network infrastructure, business-critical applications, IT operations management, proactive issue resolution
Coverage for Software Updates and Patches
Entitlement to receive all software updates, upgrades, and security patches for Cisco Software DNA Essentials. This keeps your network secure, compliant, and running on the latest stable versions.
network software lifecycle management, security vulnerability mitigation, feature enhancement adoption, regulatory compliance
Protection Against Operational Downtime
Protection against extended network downtime due to software-related incidents. Timely support and access to fixes reduce the Mean Time To Repair (MTTR) and safeguard business continuity.
business continuity planning, risk management, IT service level agreements, operational resilience
Key Features
3-Year Support Term
Provides predictable budgeting and long-term assurance for your network software investment.
Cisco Technical Assistance
Access to vendor experts for prompt troubleshooting and issue resolution, minimizing operational impact.
Software Updates and Patches
Ensures your network runs on the latest, most secure, and feature-rich versions of Software DNA Essentials.
On-Premises Deployment Focus
Tailored support for businesses managing their network software locally, aligning with your IT infrastructure strategy.
Software DNA Essentials Features
Enables continued access to essential network automation, visibility, and assurance capabilities.
Industry Applications
Manufacturing & Industrial
Reliable network operations are critical for production lines and supply chain management, requiring consistent vendor support for essential network software.
Finance & Insurance
Strict regulatory compliance and the need for high availability in financial services necessitate robust, vendor-supported network infrastructure and software.
Healthcare & Life Sciences
Maintaining secure and accessible patient data requires a stable network, making vendor support for core network software essential for operational continuity and compliance.
Education & Research
Educational institutions rely on consistent network performance for teaching, research, and administrative functions, benefiting from predictable support for their IT infrastructure.
Frequently Asked Questions
What is Cisco Software DNA Essentials?
Cisco Software DNA Essentials is a software suite that provides foundational capabilities for network automation, visibility, and assurance, designed to simplify network management for businesses.
What does 'On-Prem' mean in this context?
On-Prem means the software is installed and managed within your organization's own data center or network infrastructure, rather than being hosted in the cloud.
What is the benefit of a 3-year support contract?
A 3-year contract offers long-term cost predictability, ensures continuous access to support and updates without frequent renewals, and provides peace of mind for your network operations.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.