Cisco Solution Support for CD-SDWAN DNA Advantage Licensing - 1 Year
Maintain optimal performance and access critical updates for your Cisco SDWAN DNA Advantage environment with 1-year solution support, ensuring uninterrupted network operations.
- 24x7 Technical Support: Access expert assistance around the clock to resolve network issues quickly and minimize downtime.
- Software Updates & Upgrades: Stay current with the latest features, security patches, and performance enhancements for your DNA Advantage license.
- Hardware & Software Issue Resolution: Receive dedicated support for troubleshooting and resolving problems impacting your SDWAN solution.
- Proactive Issue Identification: Benefit from Cisco's expertise in identifying and addressing potential problems before they affect your business operations.
Product Overview
Product Overview
This is a 1-year Cisco Solution Support contract for the Cisco SDWAN DNA Advantage platform license. It provides essential technical assistance and access to software updates, ensuring your network infrastructure remains operational and secure.
Designed for businesses utilizing Cisco SDWAN for their network operations, this support contract is ideal for IT Managers and IT Professionals who need reliable access to expert support and the latest software capabilities to manage their critical business infrastructure.
- Continuous Network Operation: Ensures your SDWAN solution functions without interruption through expert technical support.
- Access to Latest Features: Provides entitlement to software updates and upgrades, keeping your network capabilities current.
- Risk Mitigation: Protects against potential downtime and performance degradation with proactive issue resolution.
- Compliance Assurance: Helps maintain network stability and security, supporting regulatory and internal policy requirements.
- Cost Predictability: Offers a defined support cost for the license term, aiding in budget management.
This Cisco solution support contract is the right choice for SMB and mid-market teams needing reliable access to expert help and software updates for their critical SDWAN infrastructure.
What This Enables
Continuous Network Uptime Assurance
Coverage for critical hardware and software issues that could lead to network outages. This ensures your business operations, reliant on the SDWAN, continue without interruption.
organizations with critical network dependencies, businesses requiring high availability, teams managing distributed sites, companies with remote workforce support needs
Access to Software Enhancements
Entitlement to receive all software updates, patches, and feature releases for the Cisco SDWAN DNA Advantage license. This keeps your network secure and equipped with the latest capabilities.
businesses focused on network modernization, teams seeking performance improvements, organizations needing to stay current with security best practices, companies with evolving application requirements
Expert Technical Troubleshooting
Protection against prolonged downtime by providing access to Cisco's specialized technical support engineers. They assist in diagnosing and resolving complex network problems efficiently.
companies with limited in-house network expertise, organizations facing complex network configurations, businesses with strict service level agreements, teams managing mission-critical data flows
Key Features
24x7 Technical Assistance
Resolve network issues rapidly with round-the-clock access to Cisco experts, minimizing business disruption.
Software Updates and Upgrades
Stay current with the latest security patches and feature enhancements for your SDWAN solution, improving performance and security.
Hardware and Software Support
Receive expert help for troubleshooting and resolving problems across your entire SDWAN deployment.
Access to Cisco TAC
Direct access to Cisco's Technical Assistance Center for in-depth problem resolution and expert guidance.
1-Year Term
Provides predictable support costs and ensures coverage for a defined period, aligning with your IT budget cycles.
Industry Applications
Finance & Insurance
Ensures high availability and security for critical financial transactions and sensitive customer data, meeting stringent regulatory compliance requirements.
Healthcare & Life Sciences
Maintains reliable connectivity for patient data access and telehealth services, adhering to strict HIPAA compliance and data integrity standards.
Manufacturing & Industrial
Supports continuous operations for production lines and supply chain management, minimizing downtime that can lead to significant financial losses.
Retail & Hospitality
Ensures consistent performance for point-of-sale systems, inventory management, and customer-facing applications across multiple locations.
Frequently Asked Questions
What is Cisco Solution Support for CD-SDWAN DNA Advantage?
It is a 1-year support contract from Cisco that provides technical assistance and access to software updates for your Cisco SDWAN DNA Advantage license. It ensures your network infrastructure remains operational and up-to-date.
Who is this support contract intended for?
This support contract is for businesses, specifically IT Managers and IT Professionals in SMB and mid-market companies, that use Cisco SDWAN for their network operations and require reliable support and software updates.
What happens when my 1-year support term ends?
When your 1-year term ends, you will need to renew the support contract to continue receiving technical assistance and software updates from Cisco. Failure to renew may result in loss of support and access to critical updates.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.