Cisco Solution Support for CD-SDWAN DNA Advantage
This 7-year Cisco Solution Support contract for CD-SDWAN DNA Advantage ensures your business network operates at peak performance with access to expert technical assistance.
- Extended Coverage: 7 years of dedicated support for your Cisco SD-WAN DNA Advantage solution.
- Proactive Assistance: Access to Cisco's technical experts for issue resolution and guidance.
- Software Updates: Entitlement to essential software updates and feature enhancements.
- Operational Continuity: Protection against disruptions and assurance of network stability.
Product Overview
Product Overview
This Cisco Solution Support contract provides 7 years of comprehensive technical support and software updates for your Cisco SD-WAN DNA Advantage licensing. It ensures your network infrastructure remains compliant, secure, and optimized with access to Cisco's advanced support resources.
Designed for businesses utilizing Cisco SD-WAN for their network operations, this subscription service is ideal for IT Managers and IT Professionals who need to maintain high availability and performance. It integrates directly with your existing Cisco hardware and software deployments, providing a critical layer of operational assurance.
- 7-Year Term: Long-term support commitment for predictable budgeting and operational planning.
- Expert Technical Support: Direct access to Cisco engineers for troubleshooting and problem resolution.
- Software Maintenance: Entitlement to all software updates, patches, and feature releases.
- Hardware Support: Coverage for issues related to the supported SD-WAN solution.
- Compliance Assurance: Helps maintain regulatory compliance through up-to-date software and support.
This 7-year support subscription is the right choice for SMB and mid-market teams seeking reliable, long-term operational continuity for their Cisco SD-WAN deployment.
What This Enables
Continuous Network Operation and Performance
Access to expert technical support ensures rapid resolution of network issues, minimizing downtime. Entitlement to software updates keeps your SD-WAN solution performing optimally and securely.
Organizations deploying SD-WAN for critical business operations, Businesses requiring high network availability, Teams managing distributed network sites
Software Feature Access and Updates
Entitlement to all software updates and feature releases ensures you benefit from the latest Cisco SD-WAN capabilities. This allows teams to enhance network performance and security proactively.
Businesses seeking to maximize their IT investments, Organizations aiming for network modernization, Teams focused on security posture management
Long-Term Budget Predictability
A 7-year support term provides predictable operational expenses, simplifying IT budget planning. Protection against unexpected support costs ensures financial stability for your network infrastructure.
Companies with long-term IT strategy, Businesses managing multiple network locations, Organizations focused on cost optimization
Key Features
7-Year Support Term
Provides long-term operational certainty and predictable budgeting for your network support needs.
Cisco Technical Assistance
Direct access to Cisco experts for efficient troubleshooting and issue resolution, reducing network downtime.
Software Updates and Upgrades
Ensures your SD-WAN solution is always running the latest, most secure, and feature-rich software versions.
DNA Advantage Feature Entitlement
Guarantees access to advanced SD-WAN features and capabilities included in the DNA Advantage licensing.
Proactive Problem Identification
Helps identify and address potential issues before they impact network performance or availability.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to manage sensitive data and transactions, making continuous support for SD-WAN critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare providers rely on robust and secure network connectivity for patient care systems and data management, necessitating consistent support to avoid disruptions and maintain HIPAA compliance.
Manufacturing & Industrial
Manufacturers use SD-WAN for connecting distributed sites and optimizing supply chain operations, demanding reliable network performance and support to ensure production continuity.
Retail & Hospitality
Retailers and hospitality groups depend on stable network connections for point-of-sale systems, inventory management, and customer services, making ongoing support essential for daily operations.
Frequently Asked Questions
What is Cisco Solution Support for CD-SDWAN DNA Advantage?
It is a 7-year subscription service from Cisco that provides technical support and software updates for your Cisco SD-WAN DNA Advantage licensed solution. It ensures your network remains operational and secure.
What does 'DNA Advantage' licensing entail?
DNA Advantage licensing typically unlocks advanced features for Cisco's Digital Network Architecture, including enhanced SD-WAN capabilities, automation, analytics, and security features for your network.
How long is the support contract term?
This specific contract has a term of 7 years, providing extended coverage and predictable support for your Cisco SD-WAN deployment.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.